Jerome Mosser

Very helpful and co-operative. Even including promplty respond to the query. Appreciate. Thank you. Even including promplty respond to the query. Appreciate. Thank you. More

by hethir78 Verified Customer Verified Customer

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Service was good. I waited for my car while being serviced. The waiting lounge is comfortable. I waited for my car while being serviced. The waiting lounge is comfortable. More

by keelsjanice1.jk Verified Customer Verified Customer

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I had an appointment at 12:45 pm for and oil and filter change and tire rotation which tool almost 2 1/2 hours. After 2 hours I went out to service desk to check on my vehicle and was told they were waitin change and tire rotation which tool almost 2 1/2 hours. After 2 hours I went out to service desk to check on my vehicle and was told they were waiting to hear back from the technician. I went back to waiting room and waited another 15 minutes and went back out and they said it was just brought out. I asked what took so long when it was only supposed to take 1 1/2 hours and one of other Service Writers said they were short-staffed and I said that was the first I had heard about it. I told them they shouldn't be scheduling so many appointments if they don't have staff to do the work. Then he printed my bill and charged me for my oil change and tire rotation. I was only charged for tire rotation which I felt I shouldn't have been charged for as long as I waited. No Customer Service or consideration whatsoever. More

by ATKINSONTAB Verified Customer Verified Customer

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Priority roanoke is great at maintaining my car, customer service is top tier and I appreciate everyone working there! service is top tier and I appreciate everyone working there! More

by cheen Verified Customer Verified Customer

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Staff is friendly and I enjoyed the new system that provides updates in real time. provides updates in real time. More

by NIVLOCEJ Verified Customer Verified Customer

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Great service. Kept informed at every step. Adam is awesome. My Fit is running great! Kept informed at every step. Adam is awesome. My Fit is running great! More

by FEREED2 Verified Customer Verified Customer

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Performed as expected, nice staff, liked the app that let you track status from your phone you track status from your phone More

by NATASHARHEA Verified Customer Verified Customer

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The technican that help me was very nice and polite Told me what they would do. Upon completion he called and told me my vehicle was ready. Told me what they would do. Upon completion he called and told me my vehicle was ready. More

by ypcox Verified Customer Verified Customer

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Quedé muy satisfecho por la amabilidad, y profesionalidad con que me trataron. Además siempre cumplieron con el horario estipulado. Gracias por tan buen servicio con que me trataron. Además siempre cumplieron con el horario estipulado. Gracias por tan buen servicio More

by DRamirez Verified Customer Verified Customer

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Fast and efficient very friendly workers I always looks for to go by there very reliable clean environment for to go by there very reliable clean environment More

by patriciaking300 Verified Customer Verified Customer

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