Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.8
86 Reviews

Industry Experience

26 yrs

4.8

86 Reviews

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86 Reviews of Jeremy Watson

July 04, 2025

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Employee Rating

Service department was great! Especially the service manager Jeremy.Great job. Keep up the good work More

by dare7153
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

July 04, 2025

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Employee Rating

Salesman was really nice. No high pressure tactics. Overall it was a good car buying experience. More

by Bjvarmuzek
Recommend Dealer
Yes
Jul 04, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Jul 06, 2025

Ken Ganley Ford Parma responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

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Always nice there . Very dependable and courteous to all that come in wouldn't go anywhere else More

by CHRISTINE.SEMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 26, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 18, 2025

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I was very satisfied with my service experience today. .George was very professional with helping me with my service needs... Thank You.... More

by rustyjoey1988
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 18, 2025

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The staff at KGF are fabulous! !! They took excellent care of my daughter’s car and got her on the road quickly!!! More

by MNEWMAN1701
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

June 18, 2025

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Good good good good good good good good good good good good good good good More

by RAZELCLEMENTS
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Recommend Dealer
Yes
Jun 18, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 12, 2025

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Needed the work done by a specific time so I could get to work and they got it done with time to spare. 👍 More

by mgen216
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 05, 2025

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Employee Rating

The service was excellent and very efficient! I would definitely recommend this dealership to friends and family! Thank you very much for getting me in quickly! Annemarie Harrell More

by amharrell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

May 29, 2025

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Amazing service center. There polite and very helpful and was able to figure out what was wrong with my car when liberty just kept guessing. Highly recommend Ganley More

by Branger96
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 30, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 27, 2025

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Employee Rating

Communication with the service advisor was not existent. Unless I called. Had to even call the service manager who was able to somewhat solve my problem. Would still never told what exactly was wrong with t More

by SUSAN.M.LAMBERT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga , Courtney was fabulous also

May 29, 2025

Ken Ganley Ford Parma responded

Susan, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 29, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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