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Jeremy Sanford
Jeremy Sanford at Jones Chevrolet Humboldt
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Jeremy Sanford

Service Manager

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.0
54 Reviews
4.0

54 Reviews

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54 Reviews of Jeremy Sanford

January 22, 2025

Dealership Rating
Employee Rating

Fast, friendly and pay attention to any abnormalities… I love this place.. highly recommend… will return again More

by MOSLEYMARSHAUNDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Jan 23, 2025

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 10, 2025

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Employee Rating

Jones is very appreciated in Sales, Finance, and Service Departments. The GM is AWSOME making sure you're taken care of👍🏾 More

by ljohnson9468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cliff Nathaniel, Megan Pettit, Jessie Castleman, Crystal Garcia, Hannah Frazier , Tessa Buckingham

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Jan 13, 2025

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

December 21, 2024

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Employee Rating

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia , Tessa Buckingham, Jania

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Dec 23, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

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Employee Rating

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Dec 20, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 17, 2024

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Employee Rating

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Dec 17, 2024

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

December 12, 2024

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Employee Rating

Friendly service department; very punctual Nice waiting room,gave me my first oil change free More

by pearlbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Dec 12, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

November 22, 2024

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Employee Rating

Service department needs help. We are waiting on reply on warranty to get car fixed. Sent msg and of course no reply. More

by wrcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Nov 26, 2024

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 17, 2024

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Employee Rating

I had a misunderstanding about my warrant and they helped me clear it up, along with taking care of the situation. Top tier care and support!! More

by rjdonald21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

November 12, 2024

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Employee Rating

Service manger and the mechanics are absolutely unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. F More

by johnmullins4472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Nov 16, 2024

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, John, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

November 08, 2024

Dealership Rating
Employee Rating

Jones has been great for me and the employees have also been great and helpful More

by Keen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia , Tessa Buckingham

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Nov 11, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

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