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Jeremy Sanford
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Jeremy Sanford
Service Manager
Jones Chevrolet Humboldt
5390 US Highway 45 Bypass
Humboldt, TN 38343
47 Reviews
47 Reviews
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47 Reviews of Jeremy Sanford
Verified Customer
November 12, 2024
Service manger and the mechanics are absolutely unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. F unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. Found my lug nut key on my running boards. Checked under the hood and oil had blown every where on top of my engine. They ladies up front gave me my money back but I had to be aggressive to get that. The service manger got mad at me because I called them all incompetent and he couldn’t handle me being upset about. I haven’t heard a word from the dealership since. Everyone I know as heard about though. It takes months to gain a customer, minutes to lose one. More
by johnmullins4472
Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham
November 08, 2024
Jones has been great for me and the employees have also been great and helpful been great and helpful More
by Keen
Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham
November 03, 2024
To start I had a 9am appointment, it was 10am before they took my car back to the shop. 30 minutes later they came back and told me they they had no clue why the Vehicle changing light came on but it MAY fix took my car back to the shop. 30 minutes later they came back and told me they they had no clue why the Vehicle changing light came on but it MAY fix the problem if I would put a new 1200$ alternator and labor on. Then charged me 170$ for telling me they had no clue. So under stand I have bought my last 2 Vehicles from Jones Chevrolet and that will be my last trip on your on your lots. More
by SCATESK
October 30, 2024
Not thorough, Asked to assess tire, due to low tire pressure, Didn't assess any. pressure, Didn't assess any. More
by Courtney Smith
Other Employees Tagged: Crystal Trennepohl
October 25, 2024
Service is very professional and friendly. Very timely deliver when they say they will. I would recommend this dealership to friends. Very timely deliver when they say they will. I would recommend this dealership to friends. More
by Big
Other Employees Tagged: Tessa Buckingham
October 24, 2024
The people at this dealership were professional courteous and quick. I had a great experience. and quick. I had a great experience. More
by blgobbell
Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham
October 19, 2024
Jones has always gotten me in and out quickly. They don't do anything other than what is scheduled unless calling or coming into waiting room and asking and explaining the prices. They don't do anything other than what is scheduled unless calling or coming into waiting room and asking and explaining the prices. More
by rgsweat001
Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham
October 15, 2024
They treat us with respect and seem to be transparent in the work they do unlike Serra! We never feel like we are taken advantage of and they take car shield ! Serra told us they do not take it even tho the the work they do unlike Serra! We never feel like we are taken advantage of and they take car shield ! Serra told us they do not take it even tho they do because they were hard to work with, probably cause they are shady! We will never buy a car from Serra again, it will be Jones from now on! More
by Retina
Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham
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