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Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.1
93 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

26 yrs, 7 mos

4.1

93 Reviews

Write a Review

93 Reviews of Jeremy Olsen

July 02, 2025

Dealership Rating
Employee Rating

Lithia Service made my experience easy & effortless. Jeremy in service & team were fantastic to work with. Keep up the great work. More

by william.lassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes

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Jul 03, 2025

Lithia Hyundai of Reno responded

William, we're delighted to hear that Jeremy and the Lithia Hyundai of Reno team made your experience smooth and enjoyable. Thank you for sharing your positive feedback!

June 08, 2025

Dealership Rating
Employee Rating

Your nice as xxxx! Then you rip off a disabled, senior with NO INCOME OF $3000.+ AFTER BUYING 5 CARS 1'ST IN VEGAS & THE NEVER DID THIS, & THEIR THE CAPITAL OF SCAMMING More

by MB7753790203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Roach, Larry Farrell, Trisha Stone, Cesar Sanchez

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Jun 10, 2025

Lithia Hyundai of Reno responded

Mrs. B, Thank you for taking my call today, I appreciate you taking the time to bring me up to speed. I will be in touch as soon as I hear from Cesar. And I will double check the paperwork to make sure nothing was missed with respect to a maintenance agreement. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 srobert@lithia.com

May 20, 2025

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Employee Rating

They were friendly and courteous. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. More

by Timothy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Bryan Mazariegos, Trisha Stone

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May 20, 2025

Lithia Hyundai of Reno responded

Timothy, we're glad to hear that our team at Lithia Hyundai of Reno provided you with friendly and efficient service. Thank you for sharing your experience!

April 15, 2025

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My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otto Sandoval-Carpio, Trisha Stone

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Apr 16, 2025

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support and hope to see you again soon!

April 09, 2025

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Employee Rating

Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie

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Apr 10, 2025

Lithia Hyundai of Reno responded

Shannon, we're delighted to hear that scheduling was a breeze and our team at Lithia Hyundai of Reno kept you updated on your Genesis. Thanks for the kind words!

March 27, 2025

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Employee Rating

We had a rough start but after a week they fixed the problem and made it right More

by BUTTONSALL4U
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Leveille, Devin Rogers

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Mar 28, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We appreciate your support and hope to serve you again soon!

March 23, 2025

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Employee Rating

Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Bryan Mazariegos, Trisha Stone

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Mar 24, 2025

Lithia Hyundai of Reno responded

Allen, we're delighted to hear that you had a hassle-free experience with us at Lithia Hyundai of Reno. Thank you for your kind words and support!

March 16, 2025

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Employee Rating

The service department is always courteous. My car is done in a timely manner. The service team is very efficient. Been coming here for years! They are the best. More

by KRISTA.LANE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

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Mar 17, 2025

Lithia Hyundai of Reno responded

Krista, thank you for your loyalty and kind words about our service team at Lithia Hyundai of Reno! We're delighted to know you've had consistently positive experiences with us. Looking forward to serving you in the future!

June 06, 2024

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Employee Rating

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Bryan Mazariegos, Drea McGiffin , Matt Franceschini

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Jun 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. We will be sure to pass along your kudos to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

June 03, 2024

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Employee Rating

They were awesome got us taken care of quick and made it easy and hassle free. More

by ROB.OBRIEN
Recommend Dealer
Yes
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Jun 04, 2024

Lithia Hyundai of Reno responded

Thank you for stopping by! Should you need anything else, please let us know.

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