Jeremy Kaufmann
Jeremy Kaufmann at Westown Ford Lincoln
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Jeremy Kaufmann

Service Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.7
480 Reviews
4.7

480 Reviews

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480 Reviews of Jeremy Kaufmann

March 28, 2025

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Employee Rating

Service was fast and friendly. Was willing to text me for any informations since I am deaf. Offered me to prepaid for parts and pay labor after parts arrived which was nice. More

by jfrye33
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Recommend Dealer
Yes

March 28, 2025

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Took my truck to get repaired. Came back with even more issues than it went in with. More

by lgrham3
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Recommend Dealer
No

March 21, 2025

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Jeremy was extremely helpful with providing options for tire replacements and prices. Easy process and great customer service! More

by erussel1899
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns helped me coordinate an initial appointment with little notice on my end. Much appreciated!

March 16, 2025

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Always courteous helpful and professional, we enjoy every interaction with Westown Ford service department and staff. More

by rouland
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye

March 15, 2025

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Great service department. I was able to quickly get in and had my issue looked and resolved. More

by H,Alpan
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Recommend Dealer
Yes

March 11, 2025

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The whole team did a great job resolving a tire balance issue on our new Aviator. Thank You Westown More

by Doug
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Recommend Dealer
Yes

March 10, 2025

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I love the service at I receive each time at Westown Ford when I get my oil changed. More

by Katie B
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Recommend Dealer
Yes

March 06, 2025

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Vicky was great to work with during and after the sale. The service department is very friendly. More

by forrest.austin
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Vicki Loughary

February 25, 2025

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Employee Rating

Had my truck there for almost a month. They never could fix it. Had to call just to get updates. More

by waynergard
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Recommend Dealer
No

February 25, 2025

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Great, thoughtful service. Got me out by 8 am, with a ride to get my wallet. More

by sgodek
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Recommend Dealer
Yes
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