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Jeremy Bongle
Jeremy Bongle at Germain BMW of Naples
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Jeremy Bongle

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
149 Reviews

Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!

5.0

149 Reviews

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149 Reviews of Jeremy Bongle

January 24, 2025

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Employee Rating

They were great to work with to replace my previous BMW. Derrick understood what my wife and I were after and he made it happen with ease. More

by cimacdonald
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Brady, Ralph Robaina

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Jan 24, 2025

Germain BMW of Naples responded

Great to hear from. It's wonderful to know that you had a great experience with Derrick, and that he ensured that all of your needs and expectations were met. We appreciate your business and look forward to working with you again. Best Regards, Flavio Galasso General Manager

January 18, 2025

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I’m always pleased at the service I get at Germaine BMW of Naples, Especially with service Advisor, Jeremy Bongle. This is a very busy time of the year for automobile servicing, but Jeremy managed to incl More

by Lcwalko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Germain BMW of Naples responded

Thanks for taking the time to review your service experience! We're happy Jeremy got you safely back on the road in a timely manner. We hope you'll continue to choose Germain BMW for all your automotive needs! Best Regards, Flavio Galasso General Manager

January 11, 2025

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I have used the dealership for 8 year and have always appreciated their professionalism and attention to details. More

by Richlaporte
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Service Time
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Recommend Dealer
Yes
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Jan 13, 2025

Germain BMW of Naples responded

We thank you for your continued business and kind words. Best Regards, Flavio Galasso General Manager

January 03, 2025

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They do a good job. Jeremy Bongle is a great client advisor. I feel like they are very helpful. More

by llcultjam@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Germain BMW of Naples responded

We appreciate your business and kind words. See you next time. Best Regards, Flavio Galasso General Manager

December 03, 2024

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Employee Rating

Came in with a defective tire. Service rep Jeremy Bongle and helpers Nadia and Alex did great work in not only replacing the tire, but squeezing in a needed service appointment. More

by Colson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex, Nadia

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Dec 04, 2024

Germain BMW of Naples responded

Our team is happy we were able to assist with your recent automotive needs. Thank you for taking the time to leave us this kind review. Best Regards, Flavio Galasso General Manager

November 06, 2024

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Very courteous and professional from the minute I walked in the door. Couldn’t be happier More

by sglumm
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Service Time
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Recommend Dealer
Yes
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Nov 07, 2024

Germain BMW of Naples responded

We appreciate you leaving this positive feedback about our service team and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

October 30, 2024

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Jeremy Bongle is an excellent service manager and one of the key reasons I am a Germain loyalis More

by rupee-mako-0b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

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Oct 31, 2024

Germain BMW of Naples responded

Your business and trust in our team means so much to us all. Thank you so very much for sharing. Best Regards, Flavio Galasso General Manager

October 27, 2024

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Jeremy Bongle has been our service advisor for several years now and he has always been a pleasure to deal with. He is very knowledgeable about service requirements, warranty and maintenance requirements More

by linda.moore0824
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Germain BMW of Naples responded

Linda, We would like to thank you for your recommendations and for this 5-Star review. Jeremy and our team of professionals are dedicated to providing you and everyone else who visits Germain BMW of Naples with only the best there is to offer. Your continued business and trust in Jeremy mean so much to us all. See you next time. Best Regards, Flavio Galasso General Manager

October 09, 2024

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I have never had any problems…and I have been going there for over 12 years More

by Connieack
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Germain BMW of Naples responded

Your continued business and trust in our team means so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager

September 04, 2024

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Employee Rating

I had a negative experience at another local BMW dealership so on a referral from a friend I switched to Germain in Naples. Jeremy was a pleasure to deal with. Had a 5 star experience. More

by Suz0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Germain BMW of Naples responded

Although we never like to hear that a customer had a negative experience elsewhere, we are happy that Jeremy took great care of you and provided you with a quality Germain experience. We do hope you will revisit us. Best Regards, Flavio Galasso General Manager

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