Jens Albrecht

I had a fantastic experience! The customer service was excellent, and Jen, my sales rep, was both professional and knowledgeable. A friend of mine recommended Jen, as they had a g The customer service was excellent, and Jen, my sales rep, was both professional and knowledgeable. A friend of mine recommended Jen, as they had a great experience with her as well More

by blueangels1893 Verified Customer Verified Customer

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Excellent service from the ti me we walked in the door. Friendly and professional. Expedited the whole process making buying the car a great experience Friendly and professional. Expedited the whole process making buying the car a great experience More

by jsextondmdmsd Verified Customer Verified Customer

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My wife and I purchased a 2024 pre-owned Atlas for our growing family. Jens A. was friendly and patient with us as we explored different options, which made us feel confident about our final decision. He growing family. Jens A. was friendly and patient with us as we explored different options, which made us feel confident about our final decision. He was also responsive and flexible with our follow up questions and requests. We are very happy with the new car and had a great experience overall at VW Wellesley! More

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Worked with Meghan Murphy and Jens Albrecht on a purchase of a 2025 Jetta SE. They had the exact car I wanted and made me a great offer. Everything was hassle free and everyone was a pleasure to work with. of a 2025 Jetta SE. They had the exact car I wanted and made me a great offer. Everything was hassle free and everyone was a pleasure to work with. Will be coming back for any future purchases. Thank you Jens and Meghan! More

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Just purchased a 2024 Golf R from Wellesley Volkswagen and was assisted in the process by their very helpful staff. My main contact was a great sales and leasing consultant named Jens Albrecht. He was ver and was assisted in the process by their very helpful staff. My main contact was a great sales and leasing consultant named Jens Albrecht. He was very helpful throughout the process from working with us on price and trade in value for my old car, as well as spending time to show me the new things in my car. I was very appreciative that he was knowledgeable about what would be very different between the two, so that he could easily show me which important changes I should know about. He also included videos to further help me get to know my new car. I recommend going to them for all of your Volkswagen related needs. Thank you Jens, and thank you Wellesley Volkswagen! More

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From the very beginning, Meghan was incredibly responsive, quickly replying to my texts and emails. She provided clear information about what was available and what wasn’t, making the initial proc responsive, quickly replying to my texts and emails. She provided clear information about what was available and what wasn’t, making the initial process smooth and transparent. Jens was absolutely fantastic throughout the entire experience. By the time I arrived, the ID.4 Standard that qualified for a promotion had already been sold. However, Jens went above and beyond, searching across New England and the Tri-State area to find one for me in silver. When tax credits changed, Jens promptly informed me, clearly explaining why and how those changes impacted my purchase and worked to mitigate that. He kept me updated on the car’s delivery status and worked closely with my insurance company, ensuring I could take the car home shortly after it arrived. Jens and the team handled the registration process and got the car fully prepared for me to drive off with no hassle. Eliot, the finance manager, was equally great. The process was quick and efficient, and he didn’t try to upsell me on unnecessary add-ons like stolen vehicle tracking (which the car already comes with). He was honest about what prepaid maintenance was included with the car and only recommended meaningful add-ons that added real value. It was refreshing to deal with someone so straightforward. When it came time for delivery, Jens did an exceptional job walking me through the car’s features and functions. He explained charging tips, the mobile app, and the car’s telecommunications and GPS capabilities in detail. He also followed up a few days later to make sure I was happy with the car and answered any questions I had. Additionally, Jens helped set up my details with the service department, making the transition seamless. It’s worth mentioning that this was my first Volkswagen, and I had no prior relationship with this dealer or their franchise owner. I wasn’t purchasing a high-end model like a GTI or a fully loaded Atlas—just a base model ID.4. Despite this, they treated me with absolute respect and went out of their way to make the experience exceptional. Mike (the bosss) even personally introduced himself and shook my hand, which added a nice personal touch. The team went so far as to arrange a dealer swap for me and even looked out of state to meet my needs, which was base model vehicle (low margin). Most dealers, even those representing premium brands, wouldn’t go to these lengths unless you were buying a high-margin car like an SQ7 or S63, or if you had an established relationship. Overall, I’m super happy with my experience. I recommend this dealership and the team their Jens, Meghan, Eliot, and Mike! More

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Dealership was fine, but one dealer was not My car has a rattle which apparently you were unable to find Paul was a fine associate however Eric was not particularly helpful and I would not use him again. rattle which apparently you were unable to find Paul was a fine associate however Eric was not particularly helpful and I would not use him again. More

by PASMAL Verified Customer Verified Customer

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Jens helped me and the entire experience was great. He explained everything clearly, was very fair in the negotiation, and ensured the car was ready for delivery quickly. I would highly recommend this He explained everything clearly, was very fair in the negotiation, and ensured the car was ready for delivery quickly. I would highly recommend this dealership and Jens for your next VW. More

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The dealership was excellent very professional, and not pushy at all , which I loved., Thank you! pushy at all , which I loved., Thank you! More

by reneegiunta33 Verified Customer Verified Customer

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Working with Jens was easy and amazing! ! He listened to our needs and was able to get us a new ride within our budget...now we know why our friends reccomended him to us! ! He listened to our needs and was able to get us a new ride within our budget...now we know why our friends reccomended him to us! More

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