Jenny Joseph | Page 4

Jenny was very professional in the process of our purchase. I highly recommend Jenny. Thank you. purchase. I highly recommend Jenny. Thank you. More

by CLEMENTZMC8 Verified Customer Verified Customer

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This is my 9th car that I purchased from Cadillac starting in 2004. I believe all purchases have been a win-win transaction. Jenny followed my requests to the letter and was very friendly and cou starting in 2004. I believe all purchases have been a win-win transaction. Jenny followed my requests to the letter and was very friendly and courteous. More

by WALTGLASS66 Verified Customer Verified Customer

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Jenny was so amazing! !! Knowledgeable, funny and so relatable. This was one of the best experiences I’ve had ever buying a vehicle. !! Knowledgeable, funny and so relatable. This was one of the best experiences I’ve had ever buying a vehicle. More

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Excellent customer service, Jenny was wonderful. Crest Cadillac always provides excellent service and we love Tanya in finance she is always a pleasure to work with! Crest Cadillac always provides excellent service and we love Tanya in finance she is always a pleasure to work with! More

by Dora Verified Customer Verified Customer

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The service people are friendly and helpful. They make you feel welcome and all my question's was answered. They make you feel welcome and all my question's was answered. More

by RGMOSBEY Verified Customer Verified Customer

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Crest Service department kept me informed of my progress and had me in and out of the dealership in record time! Logan was the best. and had me in and out of the dealership in record time! Logan was the best. More

by MTARVER1992 Verified Customer Verified Customer

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Our Escalade broke down in the middle of the interstate while my wife was driving (bearing failure). The road was under construction so there was no where to pull to get in a safe area. I drove my vehicle while my wife was driving (bearing failure). The road was under construction so there was no where to pull to get in a safe area. I drove my vehicle to help, I called the closest tow truck company to get the vehicle and my wife out of harms way. Tow truck picked up the Cadillac and was going to bring it to our house then figure out what to do after that, we called Logan at Crest and let him know what’s going on and asked if we just need to have the tow company bring the car to the dealership. Got the vehicle there they provided a loaner and everything was going smooth and not to much of an inconvenience. 2 months later our car was ready to be picked up but we were being charged $750 for the tow and tolls. We only had a tow bill and tolls because the cart broke down. I didn’t think paying anything out of pocket was reasonable, not to mention the repaired Escalade seemed to be idling erratic and the motor didn’t seem to run like it did before. I called and left messages to discuss and never received a call back. The sales side a the dealership were good and the service started out good, due to having to pay for something that I didn’t feel reasonable is why I wouldn’t shop at crest again. More

by CLAYCAIN Verified Customer Verified Customer

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My wife and I had a great experience. Love all Jenny did and loved the bistro smash burger Love all Jenny did and loved the bistro smash burger More

by SCOURTRIGHT Verified Customer Verified Customer

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I bought my last Cadillac at Crest and was very pleased with the service and didn't see a reason to switch to another dealership. Jenny Joseph made my purchase even better than my first. She listened and w with the service and didn't see a reason to switch to another dealership. Jenny Joseph made my purchase even better than my first. She listened and worked with me and simply a pleasure to work with and this is coming from a person from Detroit with a lot of experience, family and friends in the car industry. I also have to mention the person in the Finance Dept. He was outstanding, he noticed I had disabled veteran license plates, arranged to have them transferred, had reviewed my previous purchase and had drawn up the purchase paperwork similarly. He brought up a couple of new options that where available, but there was no hard sell which I appreciated. More

by Jim Verified Customer Verified Customer

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Fantastic service. Great interpersonal communication and interaction. All questions were promptly answered. Dealership went above and beyond to address my questions and Great interpersonal communication and interaction. All questions were promptly answered. Dealership went above and beyond to address my questions and needs. More

by JORG0 Verified Customer Verified Customer

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