Jenny Joseph

Our Escalade broke down in the middle of the interstate while my wife was driving (bearing failure). The road was under construction so there was no where to pull to get in a safe area. I drove my vehicle while my wife was driving (bearing failure). The road was under construction so there was no where to pull to get in a safe area. I drove my vehicle to help, I called the closest tow truck company to get the vehicle and my wife out of harms way. Tow truck picked up the Cadillac and was going to bring it to our house then figure out what to do after that, we called Logan at Crest and let him know what’s going on and asked if we just need to have the tow company bring the car to the dealership. Got the vehicle there they provided a loaner and everything was going smooth and not to much of an inconvenience. 2 months later our car was ready to be picked up but we were being charged $750 for the tow and tolls. We only had a tow bill and tolls because the cart broke down. I didn’t think paying anything out of pocket was reasonable, not to mention the repaired Escalade seemed to be idling erratic and the motor didn’t seem to run like it did before. I called and left messages to discuss and never received a call back. The sales side a the dealership were good and the service started out good, due to having to pay for something that I didn’t feel reasonable is why I wouldn’t shop at crest again. More

by CLAYCAIN Verified Customer Verified Customer

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My wife and I had a great experience. Love all Jenny did and loved the bistro smash burger Love all Jenny did and loved the bistro smash burger More

by SCOURTRIGHT Verified Customer Verified Customer

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Fantastic service. Great interpersonal communication and interaction. All questions were promptly answered. Dealership went above and beyond to address my questions and Great interpersonal communication and interaction. All questions were promptly answered. Dealership went above and beyond to address my questions and needs. More

by JORG0 Verified Customer Verified Customer

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I bought my last Cadillac at Crest and was very pleased with the service and didn't see a reason to switch to another dealership. Jenny Joseph made my purchase even better than my first. She listened and w with the service and didn't see a reason to switch to another dealership. Jenny Joseph made my purchase even better than my first. She listened and worked with me and simply a pleasure to work with and this is coming from a person from Detroit with a lot of experience, family and friends in the car industry. I also have to mention the person in the Finance Dept. He was outstanding, he noticed I had disabled veteran license plates, arranged to have them transferred, had reviewed my previous purchase and had drawn up the purchase paperwork similarly. He brought up a couple of new options that where available, but there was no hard sell which I appreciated. More

by Jim Verified Customer Verified Customer

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Arrived on short notice and Jenny was able to put a great deal together very quick. deal together very quick. More

by Customer22 Verified Customer Verified Customer

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Great dealership! People are wonderful to work with and attentive. They are courteous and friendly. People are wonderful to work with and attentive. They are courteous and friendly. More

by TPINKY1207 Verified Customer Verified Customer

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whole process was great everyone was nice and friendly throughout the process from start to finish throughout the process from start to finish More

by BRANDON.BIAZO Verified Customer Verified Customer

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Jenny was great, helped us find the best car per requirement. My car lease experience was seamless and efficient. requirement. My car lease experience was seamless and efficient. More

by BHAVIK_PATEL Verified Customer Verified Customer

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Great experience! We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealersh We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealerships. We also worked with Schuyler in the finance department and he went above and beyond as well! Their whole team is great, we are so glad we chose to work with Crest! They are family oriented and laid back, truly there for the customer. 10/10 recommend!! More

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Jenny was awesome! Our whole experience was professional and actually fun. We would definitely recommend Crest and ask for Jenny. Our whole experience was professional and actually fun. We would definitely recommend Crest and ask for Jenny. More

by SPEARS98 Verified Customer Verified Customer

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