Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 3

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.7
1,208 Reviews
4.7

1,208 Reviews

Write a Review

1208 Reviews of Jennifer Rios

May 06, 2026

Dealership Rating
Employee Rating

It went extremely smooth. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. More

by christopherdigioia63
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

May 04, 2026

Dealership Rating
Employee Rating

Time frame for waiting for service (recall) was about 1 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. More

by LOGAN.LOGIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2026

Dealership Rating
Employee Rating

For the past two years, I have relied on Napoli Kia for maintenance, and they never disappoint. Huge shoutout to my advisor, Jennifer Rios, for keeping me in the loop and explaining everything so clearly. More

by RRWALKER11
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 24, 2026

Dealership Rating
Employee Rating

Liars and crooks. Just want to get you out of the door. They do shorty work and lie on the paperwork, don’t believe a word they tell you More

by Fucknapolikia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 23, 2026

Dealership Rating
Employee Rating

So easy and super professional. I wish I lived closer and could bring my car there regularly. More

by Smgervasi
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 22, 2026

Dealership Rating
Employee Rating

Thanks Treated good and in a timely manner. Dealership is always accommodating. Atmosphere clean, tidy and comfortable. All staff very friendly especially Jennifer! More

by l.abbotts
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 18, 2026

Dealership Rating
Employee Rating

Everything was fine online and car was ready when I was told it would be More

by JABANKS49
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 17, 2026

Dealership Rating
Employee Rating

Your company did a great job on replacing my son's motor in his car. Service department was excellent and getting back to me in a timely manner. Look forward to doing a more business to your company. More

by DARYLEPATAKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

April 17, 2026

Dealership Rating
Employee Rating

It was good experience, she was kind & professional It was good experience, she was kind & professional. She when over the paperwork with & made sure i understood everything. More

by ODINSETH03
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 16, 2026

Dealership Rating
Employee Rating

Was a recall, wasn't charged anything for it. Jennifer was respectful and fast. I also appreciate that I wasn't pressured into any service I didn't want or afford at this time. All in all a very More

by dlagu67
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Dealership Inventory (332 Vehicles)

new 2027 Kia Telluride car, priced at $60,170
2027 Kia Telluride
new
Midnight Black exterior
AWD
used 2025 Kia Telluride car, priced at $46,793
2025 Kia Telluride
used
Wolf Gray exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $46,665
2026 Kia Sorento Hybrid
new
Mineral Blue exterior
Automatic
All-wheel Drive
used 2016 Kia Forte car, priced at $12,445
2016 Kia Forte
used
Steel Blue exterior
Automatic
Front-wheel Drive
used 2018 Chevrolet Traverse car, priced at $19,090
2018 Chevrolet Traverse
used
Graphite Metallic exterior
Automatic
All-wheel Drive
used 2023 Subaru Outback car, priced at $28,395
2023 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive