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Jennifer Rios

Overview Reviews (1208) Inventory (332)

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Jennifer Rios

Jennifer Rios | Page 111

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7

1,208 Reviews

Overview Reviews (1208) Inventory (332)

4.7

1,208 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1208 Reviews of Jennifer Rios

July 01, 2021

Dealership Rating

Employee Rating

Great place to buy, or service your Kia. We take both Kia here, very friendly and knowledgeable staff. here, very friendly and knowledgeable staff. More

by MICHELE.BARNES1026

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Haverl

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Jul 01, 2021 -

Napoli Kia responded

Thank you for choosing Napoli Kia, Michele. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

July 01, 2021

Dealership Rating

Employee Rating

Friendly, clean, interesting, affordable, accommodating. I would return to dealership accommodating. I would return to dealership More

by Mturiano

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Haverl

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Jul 01, 2021 -

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

July 01, 2021

Dealership Rating

Employee Rating

I’m still waiting on my spare keys that I never got when I purchased the car.. I purchased the car.. More

by Oljusdio

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Other Employees Tagged: Mike Haverl

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July 01, 2021

Dealership Rating

Employee Rating

Great service center all the guys and gals are awesome. They take good care of my car and keep me updated. I. Light my cat there and I will always go there for service They take good care of my car and keep me updated. I. Light my cat there and I will always go there for service More

by lindi58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Haverl , They are all great

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Jul 01, 2021 -

Napoli Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

June 30, 2021

Dealership Rating

Employee Rating

This was a pleasant trip to Napoli Kia. The service advisor was excellent. In the past there have been challenges with the service agents but this visit was great. advisor was excellent. In the past there have been challenges with the service agents but this visit was great. More

by tbowen1000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2021 -

Napoli Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

June 30, 2021

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Employee Rating

Always pleasant and professional. Service department does great work and always make sure your car is running safe. I would highly recommend this dealership. great work and always make sure your car is running safe. I would highly recommend this dealership. More

by MARIANNEMERENA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Haverl , Nathaniel Santiago. Kyle Johnson

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Jul 01, 2021 -

Napoli Kia responded

Marianne, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you next time! Scott Haverl General Manager

Jul 01, 2021 -

MARIANNEMERENA responded

I forgot to give a big “thank you” to Frank Cerbone your Service Advisor, who has always been very pleasant and helpful!!

June 29, 2021

Dealership Rating

Employee Rating

Always courteous & quick service. Plus you have a great waiting room!! waiting room!! More

by CPALLONE813

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Haverl

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Jun 29, 2021 -

Napoli Kia responded

Thank you for taking the time to share your feedback with us. Mike and Jennifer work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

June 29, 2021

Dealership Rating

Employee Rating

Great customer service and very friendly and service is quick quick More

by AWILLIAMS8424

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2021 -

Napoli Kia responded

We appreciate your business, Jennifer and our team looks forward to serving you again soon! Scott Haverl General Manager

June 28, 2021

Dealership Rating

Employee Rating

The customer service made me feel welcomed and my business appreciated business appreciated More

by JEHANKF51

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Haverl

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Jun 29, 2021 -

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

June 28, 2021

Dealership Rating

Employee Rating

Excelente service specially the service representative. She address the recall that I had forgotten to mention She address the recall that I had forgotten to mention More

by Simava2002

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2021 -

Napoli Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Kia. Scott Haverl General Manager

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