Jennifer Rios
Jennifer Rios at Napoli Kia
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Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
886 Reviews
4.6

886 Reviews

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886 Reviews of Jennifer Rios

April 25, 2025

Dealership Rating
Employee Rating

Jennifer is amazing! Just an oil change BUT the service tech rumbled thru the glove box and left a mess 😱 What was he looking for? Will still return because I need Satur More

by ksteinberg
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Service Time
Recommend Dealer
Yes

April 24, 2025

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Employee Rating

They gave me an appointment that was good for me and they were on time and very friendly. More

by TAYLOR.M-ROSE60
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

April 23, 2025

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Employee Rating

Very clean , staff was polite and friendly . I was most happy with the speedy service More

by Kenzurschmit
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

April 23, 2025

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Employee Rating

Overall experience was great,waiting period was within range. Waiting area was quiet, and clean. Rep.Jen was awesome. More

by kadian134
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 23, 2025

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Employee Rating

The service advices were great. The only thing I did not like was that whoever did my oil change left the front of my vehicle all dirty, but besides that everything else was fine. More

by DEJESUSJR1963
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Recommend Dealer
Yes

April 21, 2025

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Employee Rating

She is always very friendly, very organized with everything and does everything possible for each of the customers to be able to help us. More

by RHINOJO973
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Recommend Dealer
Yes

April 19, 2025

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Employee Rating

Staff are very pleasant and helpful, when to service my car , the wait wasn’t long , and was very satisfied. More

by SUSAN2ANDREW
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

April 17, 2025

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Had a problem they fixed it super fast i left happy. I would recommend 10/10 More

by tag10701
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 16, 2025

Dealership Rating
Employee Rating

Problem of misfiring is not fixed and a tire dash light came on after the service. I also walked through the dealership and there was one person who said hello but no one asked me if I needed any help. More

by Mary Walker
Recommend Dealer
No

Other Employees Tagged: Luc

April 16, 2025

Dealership Rating
Employee Rating

I had my first oil change and the customer service was amazing. They answered all my questions/concerns/etc. More

by IYANNABROOKINS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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