Jennifer Rios
Jennifer Rios at Napoli Kia
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Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
860 Reviews
4.6

860 Reviews

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860 Reviews of Jennifer Rios

April 02, 2025

Dealership Rating
Employee Rating

Excellent service as always. Car ready on time with all requested services performed. Knowledgeable and courteous service center employees. More

by CHRISTINEMUSS1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

March 31, 2025

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Employee Rating

Everything went very well and my car was even done before I was expecting it to be done. More

by PPADILLA14
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 29, 2025

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Employee Rating

I wish they had an express oil change option that is first come first serve with no appointment needed. More

by Mz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

March 28, 2025

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Employee Rating

I called several times finally got through to a service person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. More

by carmen
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Service Communication
Recommend Dealer
Yes

March 28, 2025

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Employee Rating

Provided clear diagnosis of problem and what was required to make repair. Great communication during the process. More

by GRANTRPATRICK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 28, 2025

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From drop off, waiting for service to be done to completion ... everything was seamless. More

by aribee
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

March 27, 2025

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Employee Rating

Huge inventory great sales staff great location service department is polite and courteous great place to buy a car or truck from More

by WBUFFUM7597
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 27, 2025

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Great experience at Napoli, workers are always very nice, informative and do their work at a good pace and well. More

by MWTARANTINO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

Really bad I get home and my oil was all gone. I need to fix this asap More

by Adriana Castagnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Haverl

March 26, 2025

Dealership Rating
Employee Rating

Great customer service. Everybody is polite. not too long to wait for your car to be serviced very professional More

by ILICHAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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