Jennifer Ramirez
Jennifer Ramirez at Rye Subaru
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Jennifer Ramirez

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Jennifer Ramirez

April 26, 2025

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Service was great! Everything was done on time and right way. Thank you to Glenn and the team at Rye Subaru More

by jarriaga0320
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2025

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i don't trust the service department. Their diagnosis of my car's problem was too fast and inaccurate. They're always telling me to replace the tires and brakes, even when my car doesn't More

by eventsevents2000
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Recommend Dealer
No

April 19, 2025

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pleasant -clean-efficient experience -kept informed from beginning to end -would def recommend this dealership More

by LOUIEANDELMO
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Recommend Dealer
Yes
Apr 19, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

April 13, 2025

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Glenn Bolinger and all the service and reception staff Were very supportive and concerned and available when needed. They care about their customers. More

by CMAGAZINO
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Recommend Dealer
Yes
Apr 13, 2025

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 10, 2025

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Your place feels so comfortable — the space you provide has such a welcoming atmosphere. Good! More

by YUMA.YOUMA
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Recommend Dealer
Yes
Apr 10, 2025

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

April 03, 2025

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Hi, my name is Gilberto Mejia and I’m very happy to be a part of Subaru. This is my fifth car I buy through Subaru and the sale person who help me Ronald Rodriguez and Eric Pagan did a wonderful job for me. More

by EDGARBLL
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2025

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 16, 2025

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Exceptional and professional, a simple description of Rye Subaru; from sales to Service. You have an extremely satisfied customer. I would have traded in my 2023 CROSSTREK for a newer model IF our country wa More

by jeb3nyc
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Recommend Dealer
Yes
Mar 17, 2025

Rye Subaru responded

Jeb, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as a valued customer!!

February 23, 2025

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This is my 2nd time using the Service Dept. for oil change after new Forester purchase in Jan 2024 from Rye Subaru, very pleased with service. More

by PMROBINS
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia, Tamar Thomas

Feb 23, 2025

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2025

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I had a loud grinding sound in my brakes and worried I needed to replace them. Ended up my brakes were fine. I likely got a pebble or salt in the rotors which caused the noise. Rye Subaru provided good, h More

by KBYRNE10
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2025

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

February 07, 2025

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Sales Dept is quite good and responsive. Service dept is horrible! I have a complaint with them and spoke to Subaru of America. My biggest complaint is that I never received a survey after t More

by jimkort1
Service Price Transparency
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Recommend Dealer
No
Feb 22, 2025

Rye Subaru responded

Dear James M. Kortleven, Thank you for sharing your feedback about your recent service experience at Rye Subaru. We value all customer reviews and appreciate the opportunity to address some details regarding your visit that were not included in your initial comments. During your visit, you presented your vehicle with one seat belt that had been chewed by your dog and another that was not retracting properly. You kindly offered to pay for the replacement of the first seat belt and believed the second should be covered under warranty. Upon inspection, our technicians discovered that the second seat belt also sh...

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Feb 10, 2025

jimkort1 responded

Mr. Pagan, Noone told me initially that the searlt belts were not under warranty and I would have to pay for them. I should have been notified about the cost up front. I had to call 2 times because I was never called back about when the seat belts were in. I called and left a message with the service manager after my dissatisfaction and noone called me back. Also, why did you bury the survey? What good is a survey if you dump the negative ones. Smells a bit fishy. Finally, I understand that I should pay for one of the belts. That why I told your rep about the dog. But I fail to understand how a dog can retract a belt and c...

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Feb 23, 2025

jimkort1 responded

Reviews Profile & Settings Rye Subaru Feb 7, 2025 jimkort1 Sales Dept is quite good and responsive. Service dept is horrible! I have a complaint with them and spoke to Subaru of America. My biggest complaint is that I never received a survey after the servicing. I bought a previous Subaru from Westchester Subaru and ALWAYS got a survey. This company fails to send the survey when the customer is dissatisfied. The manager does not respond to phone calls. Brandon Tucker from Subaru of America told me the dealerships are independently owned so they cannot control who gets a survey. Run any numbers and ...

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Feb 23, 2025

jimkort1 responded

Mr Pagan, As I explained previously, When I brought the car in, noone explained the pricing to me at all, until it was time to settle up. I was also told that I was given a discount. The total for the two seatbelts was around $875. I looked online and a Subaru dealer in Florida had offered the same seatbelts for $235 less than your "discounted" charge. I also fail to see how a dog can pull out a seatbelt and chew it and then have it retract and get stuck. Thats why I repeatedly disagree with the way you are handlung this. Also, why did you bury the review?? In all my years of owning a Subaru, I always received a review from Westc...

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