Jennifer Browning
Jennifer Browning at Columbia Honda

Jennifer Browning | Page 2

Service Development Coordinator

Columbia Honda

1650 Heriford Rd.
Columbia, MO 65202

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Jennifer Browning

April 18, 2026

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Employee Rating

Great service and love the customer lounge where I can work and have good snacks More

by aprilandersonravert
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 18, 2026

Columbia Honda responded

Thank you for highlighting our service and lounge. We’re glad the snacks and workspace met your needs during your Honda HR-V service. We appreciate your feedback and look forward to your next visit.

April 06, 2026

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The waiting area was comfortable. I appreciate the free bottle of cold water. Staff explained work that was completed. They were friendly and efficient. More

by robnanyoung
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Recommend Dealer
Yes

Other Employees Tagged: Spurgeon "Spud" Thornhill

Apr 06, 2026

Columbia Honda responded

It’s great to hear the waiting area was comfortable and the cold water made your visit more pleasant. We're glad our team clearly explained the work and provided friendly, efficient service on your Honda CR-V. Thank you for the excellent rating.

March 27, 2026

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They were friendly and didn’t try to talk me into doing service that was not yet needed. More

by DAYLOR1303
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Recommend Dealer
Yes
Mar 27, 2026

Columbia Honda responded

It’s great to hear our team provided friendly, honest service for your Honda CR-V. We always recommend only the maintenance that’s actually needed so you can trust our guidance. Thanks for the five-star review, and we look forward to helping you again.

March 03, 2026

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I can no longer afford to bring my vehicles here. In recent year, the recommended services are also less trust worthy. I do not think I will return More

by Glenn.zimmerman32
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Recommend Dealer
No
Mar 03, 2026

Columbia Honda responded

Thank you, Glenn, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We strive to provide transparent recommendations in the multipoint inspection. Some of the recommendations are urgent and some are just an FYI of a future expense. We will review your visit and follow up with you. We appreciate your trust in us and will work hard to retain that.

February 26, 2026

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Absolutely the best deal in mid Missouri. Definitely would recommend the service department at Columbia Honda. More

by LOT068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Columbia Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Columbia Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2026

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This dealership is the best one in whole North America. I like I will recommend everybody who had Honda to come there and get Service. More

by Ahmaga
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Recommend Dealer
Yes
Jan 08, 2026

Columbia Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2025

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Friendly, accommodating and very professional. Mr. Thornhill worked me into the service schedule even though I had no appointment. I live 1 1/2 hours from Columbia and was there for a medial ap More

by PILOT777
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Recommend Dealer
Yes
Dec 31, 2025

Columbia Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Columbia Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 21, 2025

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The staff are very polite. The service was fast. I recommend them to everyone I know. Thanks. More

by hgbaker95
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Recommend Dealer
Yes
Dec 21, 2025

Columbia Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

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Employee Rating

Needed a oil change an tire rotation we live about 56 miles away Jerry had surgery scheduled for 7:30 on Wed. Morning in columbia ,called the dealership and explained the situation, to see if they cou More

by Mjb
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Recommend Dealer
Yes
Dec 11, 2025

Columbia Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Honda. We look forward to having you as one of our valued customers for many more years to come!

December 10, 2025

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Employee Rating

They got my car in and out quickly for my oil change and tire rotation. Kept me informed and has a nice waiting area. More

by franczhesca
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2025

Columbia Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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