Jenelle Bosinger | Page 3

I recently used the TOYOTA website to build a truck to my specifications and requested a quote through the site to a local dealership. In the section labeled "Instructions for the dealership," I clearly stat specifications and requested a quote through the site to a local dealership. In the section labeled "Instructions for the dealership," I clearly stated: "Please do not call or text me about other trucks at your dealership. I only need a quote for the truck I built." However, five days later, I've already received four phone calls, six text messages (even after opting out multiple times and asking them to stop calling), and four emails, all of which without any quote provided. This level of follow-up, despite my clear instructions, is not only frustrating but also counterproductive. Instead of being helpful, these persistent communications have pushed me further away from becoming a customer. It's time for dealerships to reassess their approach to contacting potential customers. Most people prefer not to be overwhelmed with unsolicited calls and messages. Respecting customer preferences and focusing on providing the requested information could greatly improve your customer service and overall business model. More

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I was hesitant to go there since the car I I found was not a Toyota. But the sales consultant Jenelle Bosinger Was absolutely fantastic. She knew everything about the car and then some it was a great expe not a Toyota. But the sales consultant Jenelle Bosinger Was absolutely fantastic. She knew everything about the car and then some it was a great experience. The general manager, John McCarthy was also fantastic. He goes above and beyond for his customers to make sure they’re happy. Do not hesitate to go to this dealership for a preowned vehicle that is not a Toyota. More

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Jenelle did a great job! She got me a great car for a great deal and continues to be helpful after the sale. Highly recommended! She got me a great car for a great deal and continues to be helpful after the sale. Highly recommended! More

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Janelle was beyond knowledgeable and patient with us. She knew the ins and outs of every car Toyota has to offer and was so easy to work with. We never once felt pressured or rushed throughout the entire She knew the ins and outs of every car Toyota has to offer and was so easy to work with. We never once felt pressured or rushed throughout the entire process. We ended up putting our names on a waiting list which took almost six months, however Janelle was constantly checking in with us, keeping us updated on vehicles that were coming in to see if we wanted those models, and keeping us updated on the vehicle we were waiting on. She is hands down the best employee at Toyota in Manchester and we will 100% go back to her anytime we are in the market for a new vehicle! More

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Very professional, knowledgeable and warm. It was a very welcoming environment. My sales rep Jenelle was fantastic. It was a very welcoming environment. My sales rep Jenelle was fantastic. More

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I worked with Jenelle. She was fantastic! Great listener and very friendly. She presented me with options but never made me feel pressured to pick anything I didn’t want. S She was fantastic! Great listener and very friendly. She presented me with options but never made me feel pressured to pick anything I didn’t want. She was very transparent about the process and kept me in the loop with updates about the arrival of my new vehicle. Overall a great experience with Jenelle leading the way! More

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Jenelle and the rest of the staff were polite and attentive. They were patient and helpful as they worked with us to get our new vehicle! attentive. They were patient and helpful as they worked with us to get our new vehicle! More

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Needed to find a new truck and I had a specific requirement for a particular trim level. Jenelle was persistent in following up and helping me find the right truck. I appreciate all her help! requirement for a particular trim level. Jenelle was persistent in following up and helping me find the right truck. I appreciate all her help! More

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Exceptional service always! No questions left unanswered, courteous and respectful of your time. I never have a bad experience at Ira Toyota Of Manchester, Thank You! No questions left unanswered, courteous and respectful of your time. I never have a bad experience at Ira Toyota Of Manchester, Thank You! More

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Very good service today. We like the professional work with our agent Jennell. It was good doing business with her We like the professional work with our agent Jennell. It was good doing business with her More

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