Jeffrey Henry

Easy to get to -very clean - staff is superb! Service is great - sales is terrific- Service is great - sales is terrific- More

by seadolphin34 Verified Customer Verified Customer

Report | Print

I made an appointment to have some issues repaired that I was having with my 2019 Dodge Durango GT . Once it was dropped off ,Jeff the shop manager kept me updated with any and all neccessary information th was having with my 2019 Dodge Durango GT . Once it was dropped off ,Jeff the shop manager kept me updated with any and all neccessary information that he felt I need to be aware of. They did amazing work and I recommend that anyone in the central NJ and surrounding areas who may own a Jeep, Dodge or Chrysler vehicle contact them if you want your vehicle handled properly and correctly. More

Report | Print

The dealership is fantastic. Everyone involved was really helpful and quick. I would highly recommend them Everyone involved was really helpful and quick. I would highly recommend them More

by pvaccari1593 Verified Customer Verified Customer

Report | Print

I bought my Jeep from this establishment, the salesperson, Jason, was very nice, not pushy, very professional and went out of his way to help. The service department I am not too happy with them salesperson, Jason, was very nice, not pushy, very professional and went out of his way to help. The service department I am not too happy with them, if you have to have your vehicle serviced and need to leave it, it is very very very hard to get a loaner vehicle!!!! Some of the service personnel needs to brush up on their customer service skills!! More

Report | Print

Power steering pump failed on My 2012 Chrysler 300c, had it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound wa it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound was coming from steering column. Returned to customer service desk. I was assured that sound would dissipate in time, the cause was air in steering pump lines. Later that evening, approximately 4 hours later my wife broke down on the highway with no steering. They provided tow back to dealership and loaner. Once again I received a call that my car was repaired and ready for pick-up. Upon picking up my car, The identical noise was heard coming from the steering column. Due to the holiday no one who was aware of my situation was in office. Returned and spoke to Christopher Lardieri, Service & Parts Director. No longer was I being told the whining sound would dissipate but Older cars receiving replacement parts never sound the same. "The mechanical and electrical parts on my car have been tested and meet the Dealerships standards for being repaired. I stressed my concerns about the danger of my car breaking down, With a dismissive attitude I was told the best he could do was take $500 off my bill of $4634.10. As of this posting it has been approximately three weeks and I still have not received a $500 check nor a phone call. I have no alternative but to file a claim in small claims court. More

Report | Print

Absolutely A1 service, I also recommend their sales staff , Truly felt that my business mattered , I have purchased a vehicle from them , and I have another vehicle purchased elsewhere I also service there . , Truly felt that my business mattered , I have purchased a vehicle from them , and I have another vehicle purchased elsewhere I also service there . Wouldn’t bring my Dodge/Ram vehicles anywhere else. I have no affiliation with them just passing on an honest opinion from a regular person. More

Report | Print

Great service because of the polite, courteous, professional employees that work there. I'm very happy that I purchased my Jeep Renegade there. I've never had to wait for service (even without an a professional employees that work there. I'm very happy that I purchased my Jeep Renegade there. I've never had to wait for service (even without an appointment). I certainly can depend on getting an honest and accurate description/diagnosis of the problem. More

Report | Print

Very pleased with my car's service. The staff was very nice and attentive and set me up with a courtesy car while I waited for my car to be done. Thank you for keeping such a great staf The staff was very nice and attentive and set me up with a courtesy car while I waited for my car to be done. Thank you for keeping such a great staff and for the excellent service! More

Report | Print

Horrible service and worst attitude you would get from that place. They never keep their words. My car has been broken for over than 8 months and every time I bring it to them, they make it worse. This that place. They never keep their words. My car has been broken for over than 8 months and every time I bring it to them, they make it worse. This manager today told me to take my care and leave just because I was complaining that the loaner car is smaller than mine and it wouldn’t fit my family Never going there again. I will still file complaints with the headquarters. More

Report | Print

Worst car service you can ever get. They cut you off without listening to your car issue. Never get it fixed properly and they just give you an attitude all the times. They cut you off without listening to your car issue. Never get it fixed properly and they just give you an attitude all the times. More

Report | Print