Jeff Staver

I can't say enough about Ciccoa Subaru. Everyone there goes above and beyond. From the people who clean to the manger. I had never had a bad experience there . They work with you in every Everyone there goes above and beyond. From the people who clean to the manger. I had never had a bad experience there . They work with you in every way. Jeff my salesman it awesome. He tells me if I ever have a problem call him and he means it . I highly recommend Coccia Subaru. And I'm sure Mr Coocia as all his dealership running in the same way. More

Report | Print

I have been buying Subarus from Ciocca Subaru for many years. I always deal with salesman, Jeffrey Staver. He is an excellent sales person and very personable and knowledgeable. I highly recommend the dea years. I always deal with salesman, Jeffrey Staver. He is an excellent sales person and very personable and knowledgeable. I highly recommend the dealership More

Report | Print

Excellent experience. Jeff was very informative and patient with us. Everybody was friendly and professional. I have dealt with Ciocca in the past and I have no complaints Jeff was very informative and patient with us. Everybody was friendly and professional. I have dealt with Ciocca in the past and I have no complaints. More

Report | Print

Zero stars for my latest experience purchasing a new vehicle from this dealership, because of the persons assisted me during the process: AJ Woytek and some “Jeff manager”. Long story short: I research vehicle from this dealership, because of the persons assisted me during the process: AJ Woytek and some “Jeff manager”. Long story short: I researched the internet offers related to a 2024 Subaru Outback Limited for 5 weeks focusing on some factory installed accessories for my future new car. Found the car I wanted, listed at Ciocca Subaru Allentown. For initial contact and the purchase procedure it was recommended the sales consultant: “AJ”, a mean, disrespectful, unprofessional person I ever met. For every question I asked him about the vehicle I was interested for, he was barely able to provide a answer, showing on his face just frustration. At some time, I asked to talk with a manager, hoping I’ll get a chance to get along on a better purchasing process. From that point showed up “Jeff manager”, who handled better the selling/purchasing process, close to the end. Negotiations took a while, because of a very unfair price they offered for my “trade in vehicle” and some unwanted and unusable accessories they tryed to push over the listed price. Sale finalized, I took over the purchased vehicle, moment when I realized the gas tank is empty (sales price listed included a full tank of gas) The purchased vehicle was listed for sale on their website having factory installed “highlighted features”. All of listed features were factory installed and present, minus one: perimeter approach lights on (auto dimming exterior mirrors). I reached the sales consultant and the “Jef manager” asking about missing item from the purchased car. Both of them tryed to convince me over a half an hour “talking for nothing”, the item I was asking for, in not a factory installed item, but a complementary feature potential to be installed. REALLY???? Then, ….why it was listed as factory installed on their website?????? The price for missing LISTED feature was stated $600 plus installation labor. After lots of negotiations I got a promise form “Jeff manager” I ‘ll be reimbursed for missing listed item, a $250 check sent to my mail in couple days. TOTTALY WRONG APPROACH!!!! Right handling for this situation it should be: “ We apologies for missing item, … we are going to install charge free”, right away!!!! A car listed for sale on a dealership website must be sold as listed on website, no excuses…. This was my last car purchase with Ciocca Subaru Allentown More

Report | Print

Our sales experience with Jeff was superb. He was very knowledgeable and did not use any pressure tactics. He presented our options and allowed us to make our decision while providing guidance He was very knowledgeable and did not use any pressure tactics. He presented our options and allowed us to make our decision while providing guidance when needed. I would not hesitate to return and purchase another vehicle from him! More

Report | Print

Jeff Staver is a excellent sales person, I just bought a 2024 Legacy Premium and previously had bought a 2016 Subaru Premium from Ciocca Subaru, Allentown, PA The service dept is very efficient, I highly r 2024 Legacy Premium and previously had bought a 2016 Subaru Premium from Ciocca Subaru, Allentown, PA The service dept is very efficient, I highly recommend this Subaru dealership. More

Report | Print

Jeff Staver is an asset to the dealership They always treat me well Would highly recommend treat me well Would highly recommend More

Report | Print

THANK YOU FOR A VERY ENJOYABLE BUYING A CAR, MY 5 TH SUBRAU FROM YOU SUBRAU FROM YOU More

Report | Print

Jeff was very knowledgeable about car features and was great in helping with questions. Mo was great in helping to address concerns and questions regarding warranty. great in helping with questions. Mo was great in helping to address concerns and questions regarding warranty. More

Report | Print

They know how to help people get a car and I’m one of them .. I recommend this dealership so go on down and ask for Jeff he’s great them .. I recommend this dealership so go on down and ask for Jeff he’s great More

Report | Print