Jeff Stall

I Visited Genesis of Naples not knowing much and Michael Johnson was VERY helpful! His product knowledge is second to None! He truly rolled out the red Carpet for My Wife and I! I will be Back! Michael Johnson was VERY helpful! His product knowledge is second to None! He truly rolled out the red Carpet for My Wife and I! I will be Back! More

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Impeccable performance and service with a valet who at the scheduled time arrived at my residence with a loaner car. the scheduled time arrived at my residence with a loaner car. More

by Silvano.colombo Verified Customer Verified Customer

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Painless, easy process. Dana was great - very knowledgeable and professional. I had lots of questions and he patiently explained everything. I would definitely recommend Dana was great - very knowledgeable and professional. I had lots of questions and he patiently explained everything. I would definitely recommend Dana and Genesis of Naples to friends and family. The finance portion with Lance was so quick and easy - mostly because of his very helpful suggestions when it came to making the lease add-on decisions. I took off one star for the dealership only because of the remodeling of the facility. Even so, they made the experience as easy and streamlined as possible. More

by SusanCarroll Verified Customer Verified Customer

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Promised loaner when needed when I bought the GV70 in 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RE 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RENTAL…TERRIBLE CUSTOMER SERVICE AND SERVICE DEPARTMENT. WOULD NOT BUY A CAR FROM THIS DEALERSHIP…. More

by SRS Verified Customer Verified Customer

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Mike made my purchase of the GV70 seamless. Will recommend Genesis of Naples to all my friends. Will recommend Genesis of Naples to all my friends. More

by johnmjacksonsr510 Verified Customer Verified Customer

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I keep receiving emails from this dealership despite not owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they do owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they don’t have it together. More

by shelagj Verified Customer Verified Customer

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They took their time and led me along in a very professional and easy experience, thank you ! professional and easy experience, thank you ! More

by GIESELMAN4 Verified Customer Verified Customer

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