Briarwood Ford

excellent verry friendly everybody was so helpful and curteous I felt comfortable not pressured. Verry happy with my Ford Maverick love it. curteous I felt comfortable not pressured. Verry happy with my Ford Maverick love it. More

The purchase experience is always amazing, Mike Collins its an outstanding sell man, he always goes above and beyond. its an outstanding sell man, he always goes above and beyond. More

Purchasing a car through this dealer was a really easy experience. There was no pressure to purchase beyond what I wanted and they quickly answered all questions I had. They helped me get the exact financ experience. There was no pressure to purchase beyond what I wanted and they quickly answered all questions I had. They helped me get the exact financing I wanted and gave me clear financing numbers ahead of time for me to review. More

My son and I worked with Sergei and were so happy with his service. He was a no pressure sales person who gave us the time we needed to decide what we wanted. My son loves his new car! Thanks Sergei! his service. He was a no pressure sales person who gave us the time we needed to decide what we wanted. My son loves his new car! Thanks Sergei! More

We were forced to buy a car after our previous car was totaled by a hit-and-run driver. We worked with Ruskin Tansel. He was very helpful and courteous and we were able to purchase a car with everything w totaled by a hit-and-run driver. We worked with Ruskin Tansel. He was very helpful and courteous and we were able to purchase a car with everything we needed and wanted. I even liked the color!! It was a very smooth process. More

Briarwood Ford has always treated us well. They are always friendly, prompt, and courteous. My experience with Sergei Kharin was fantastic! He was incredibly helpful and knowledgeable, and the They are always friendly, prompt, and courteous. My experience with Sergei Kharin was fantastic! He was incredibly helpful and knowledgeable, and the whole process was smooth and stress-free. I felt like I was treated with respect and my needs were met. Dawn helped wrap up the financing bit and was out the door quickly! Highly recommend! More

Excellent dealership and salesperson to work with. Best experience leasing a new F150 ford truck Best experience leasing a new F150 ford truck More

Buying a car at this dealership was a very easy experience with no pressure received from the salesperson. experience with no pressure received from the salesperson. More

We are very happy with this dealership. Every aspect of the workings of the new car explained. Very timely in delivery. Every aspect of the workings of the new car explained. Very timely in delivery. More

Never trust their word about their used cars. I bought a used car from them, and in their advertisement, they claimed the car had no accidents or damage. The Carfax report they provided also stat I bought a used car from them, and in their advertisement, they claimed the car had no accidents or damage. The Carfax report they provided also stated that the car was accident-free. Additionally, they included a Blue Ford Certified warranty with the car for 3 months or 4,000 miles. They sold the car to me at the price of a "clean" car. However, before the warranty expired, I discovered the car had an oil leakage. I took it to several mechanics, and they informed me that the car had been in an accident. The previous owner had repaired the exterior for appearance but left significant internal damage unrepaired. These damages are estimated to cost me around $4,000 to fix. I informed the dealership, and they told me to use the warranty. While the warranty covered the oil leakage, it did not cover the accident-related damages. I asked to return the car, but they refused, saying, "It’s your car now, and it’s not our responsibility." They only offered to repurchase the car at a lower price based on its current condition, even though they had sold it to me at the price of a clean car. They refused to take any responsibility or contribute to the repair costs. They even suggested I contact Carfax for compensation, despite the fact that they are responsible for checking the car thoroughly before selling it. They also claimed to have changed the brakes, but only the front brakes were replaced, not the rear ones. Now, I’m stuck paying a significant amount of money to repair the car, all because I trusted them. I assumed buying a car from a dealership would be safer than buying from a private seller on Facebook Marketplace, but I was wrong. DO NOT trust them. They don’t care about customer satisfaction—they only care about making a profit. If you’re considering buying a car from them, make sure to have it inspected by a professional mechanic first. More