Briarwood Ford

We are very happy with this dealership. Every aspect of the workings of the new car explained. Very timely in delivery. Every aspect of the workings of the new car explained. Very timely in delivery. More

Never trust their word about their used cars. I bought a used car from them, and in their advertisement, they claimed the car had no accidents or damage. The Carfax report they provided also stat I bought a used car from them, and in their advertisement, they claimed the car had no accidents or damage. The Carfax report they provided also stated that the car was accident-free. Additionally, they included a Blue Ford Certified warranty with the car for 3 months or 4,000 miles. They sold the car to me at the price of a "clean" car. However, before the warranty expired, I discovered the car had an oil leakage. I took it to several mechanics, and they informed me that the car had been in an accident. The previous owner had repaired the exterior for appearance but left significant internal damage unrepaired. These damages are estimated to cost me around $4,000 to fix. I informed the dealership, and they told me to use the warranty. While the warranty covered the oil leakage, it did not cover the accident-related damages. I asked to return the car, but they refused, saying, "It’s your car now, and it’s not our responsibility." They only offered to repurchase the car at a lower price based on its current condition, even though they had sold it to me at the price of a clean car. They refused to take any responsibility or contribute to the repair costs. They even suggested I contact Carfax for compensation, despite the fact that they are responsible for checking the car thoroughly before selling it. They also claimed to have changed the brakes, but only the front brakes were replaced, not the rear ones. Now, I’m stuck paying a significant amount of money to repair the car, all because I trusted them. I assumed buying a car from a dealership would be safer than buying from a private seller on Facebook Marketplace, but I was wrong. DO NOT trust them. They don’t care about customer satisfaction—they only care about making a profit. If you’re considering buying a car from them, make sure to have it inspected by a professional mechanic first. More

I've been working with Ted Miller for several years. As always, Ted is a professional and cares about his customers. As always, Ted is a professional and cares about his customers. More

I have been going to Briarwood Ford for many years and have always been completely satisfied with the service I have received.. I especially appreciate the wonderful and professional service I receive fro have always been completely satisfied with the service I have received.. I especially appreciate the wonderful and professional service I receive from Mike Collins, he’s the best!! More

I have been coming back again and again to Briarwood Ford for the last 12 years. I've been very happy with their sales department and continue to recommend them to my friends and family. for the last 12 years. I've been very happy with their sales department and continue to recommend them to my friends and family. More

I have long been a Ford "buyer/leaser" and thus have had relationships with several dealerships. Briarwood Ford is by far the best dealership I have dealt with from sales to service. I just leased my seco relationships with several dealerships. Briarwood Ford is by far the best dealership I have dealt with from sales to service. I just leased my second Ford Escape from Briarwood through Ruskin Tansel. It was an easy, satisfying experience. Ruskin is the best! And, I LOVE my new car!! More

I purchased my fourth car from Briarwood Ford about a month ago . As always my sales associate Bruno Seminara took fantastic care of me . He always listens to what I’m looking for and goes above a beyond month ago . As always my sales associate Bruno Seminara took fantastic care of me . He always listens to what I’m looking for and goes above a beyond for his customers . More

Ruskin was a total Professional from the first moment I came into the dealership. He really made my first experience a lasting impression. came into the dealership. He really made my first experience a lasting impression. More

This is our 2nd truck from here. Very friendly and they get you the best lowest rates for your citation. Very satisfied Very friendly and they get you the best lowest rates for your citation. Very satisfied More

Kind, patient, professional and understanding. Ruskin Tansel was great to work with. He patiently walked me through all the workings on the bronco that I have never had the experience of using. Ruskin Tansel was great to work with. He patiently walked me through all the workings on the bronco that I have never had the experience of using. More