Jeff Schwaeber
Jeff Schwaeber at Byers Mazda
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Jeff Schwaeber

Service Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Jeff Schwaeber

February 15, 2025

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Employee Rating

Ken King makes me feel his customers are his primary focus! He and his staff were very helpful! More

by KWEINRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

February 04, 2025

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I am very disappointed with my experience with this dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to More

by Lexie
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Kino Hendricks

Feb 05, 2025

Byers Mazda responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you’ve encountered and the frustration this situation has caused. This is certainly not the level of service we aim to provide, and we deeply regret that your new car is experiencing problems. We understand how inconvenient it must have been to go without your vehicle for such an extended period, and we recognize the importance of timely communication. Your feedback is incredibly valuable, and we will use it to address how we handle updates and ensure we improve our processes. Please know that resolving this issue is our top priority. We are committed to getting your car fixed as soon as possible and will do everything we can to expedite the process. If there’s anything we can do to assist you further, please don’t hesitate to reach out to us directly. Thank you for your patience and understanding as we work to make this right.

January 23, 2025

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Very professional , job well done,all together I was very happy with the work.thank you More

by NZADEH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Jan 28, 2025

Byers Mazda responded

Thank you so much for your kind words and positive feedback. We're delighted to hear that you were very happy with the work we provided. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again!

January 18, 2025

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Very professional and courteous. Was also very responsive and I’m always happy dealing with him when I bring my car in. More

by k_vanvalkenburg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken King

December 24, 2024

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The serviceperson was very easy to work with and was knowledgeable about their product. Prompt ordering and delivery of the part. They also helped with the sale. Very friendly environment. More

by lunaisablackdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Josh Wiswell

Dec 27, 2024

Byers Mazda responded

Thank you so much for your wonderful feedback! We’re delighted to hear that our serviceperson provided knowledgeable and friendly assistance, and that the ordering and delivery process met your expectations. Creating a welcoming and helpful environment is always our goal, and your kind words motivate us to keep doing our best. We truly appreciate your support and look forward to assisting you again!

December 18, 2024

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Honest, super car! Easy convenient cleaned up the used car. Looks and smells like new More

by meverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Dec 19, 2024

Byers Mazda responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your super car and that it looks and smells like new. It means a lot to us that you found the experience easy and convenient. Your satisfaction is our priority, and we’re so glad we could deliver that for you. Enjoy every moment with your car!

November 20, 2024

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Very professional! I would recommend anyone looking for a new or preowned vehicle to stop by Byers Mazda! More

by BigDaddy1980
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

November 03, 2024

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A very open and friendly experience with all staff members. All staff I encountered showed extensive knowledge in their specific roles. I have never felt more confident buying a vehicle, and will defi More

by Makenna Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
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Greatest caring helpful friendly they made it possible for my car fix rate 1000 precedent More

by sylhaykirk
Service Price Transparency
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Recommend Dealer
Yes

October 16, 2024

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Employee Rating

Respectful and timely. . thank you for the discount… appreciate the 1 year warranty.. will want to make this vehicle last 3 more years More

by tonymiller43221
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Recommend Dealer
Yes
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