Jeff Roe

I have never had what I can call an exceptional experience before, but this was absolutely exceptional. They go out of their way to look out for you. I’m not used to that at all. They were wonderfu experience before, but this was absolutely exceptional. They go out of their way to look out for you. I’m not used to that at all. They were wonderful. I actually live in Hoover, but went to the Nissan Serra, Nissan and Centerpoint Because of the outstanding treatment and wonderful service. I can’t highly recommend them enough there A+ plus plus plus More

by ouidaaboyd Verified Customer Verified Customer

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Service was very quick and helpful. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. More

by christianhill0016 Verified Customer Verified Customer

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i love the service that i received from serra volkswagen and would be coming back again and would be coming back again More

by malaijiajade Verified Customer Verified Customer

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The hours I waited for the car to be detailed off the lot only some spray was sprayed in there I wasted a lot of time sitting there thinking they were going to actually do detail shine up . They lied. only some spray was sprayed in there I wasted a lot of time sitting there thinking they were going to actually do detail shine up . They lied. More

by wendy4145 Verified Customer Verified Customer

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They are very reliable car and reasonable prices and I like how they work on the car anytime you need them very good people like how they work on the car anytime you need them very good people More

by renivacurry403 Verified Customer Verified Customer

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Great workmanship, Great customer service, True professionals, Love the clean restrooms. Have to recommend Loved our experience! professionals, Love the clean restrooms. Have to recommend Loved our experience! More

by milesdm77 Verified Customer Verified Customer

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All personnel at Serra Volkswagen were caring, knowledgeable professionals. I would highly recommend Serra Volkswagen for car care and service. knowledgeable professionals. I would highly recommend Serra Volkswagen for car care and service. More

by ennis_t Verified Customer Verified Customer

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I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! More

by ALL Verified Customer Verified Customer

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Terrible management, GM Curtis LLoyd and service dept, waited over 4 days for my new vehicle to find out it had been sent to Chevy GMC to be fixed for a transmission issue which was not disclosed at time waited over 4 days for my new vehicle to find out it had been sent to Chevy GMC to be fixed for a transmission issue which was not disclosed at time of purchase. Curtis Lloyd never returned my calls or requests to be called back. He sends Zac WIlis to answer all questions. Only good thing about them is they provided rental for the days I was without a vehicle. They also took pictures of my trade in vehicle with my deceased son's name on the back, and posted them online, and when I asked to take them down and take the decals off, it took over 1 business day for that to happen. Take your money elsewhere, I backed out of the deal and took my trade in vehicle back. I went to Courtesy GMC in Trussville and got my NEW acadia the same day. More

by hrbolton Verified Customer Verified Customer

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I'm always taken care of when I come to the nissian dealership! Love them always!! dealership! Love them always!! More

by paris.powell10197 Verified Customer Verified Customer

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