Jeff Price
Jeff Price at Dean Team Subaru Volkswagen
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Jeff Price

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.6
118 Reviews
4.6

118 Reviews

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118 Reviews of Jeff Price

September 20, 2024

Dealership Rating
Employee Rating

We are very pleased with the service and friendliness of our salesperson Lucy Whanger. She was pleasant, professional , and tried at all times to meet our needs and answer our questions. She took calls on More

by daryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luci Whanger , Cody in service dept. Very helpful

September 10, 2024

Dealership Rating
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Partially fixed my transmission issue with a new valve body but it still has a misfire and not running as smooth as I hoped More

by Dave
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Workmanship
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Service Communication
Recommend Dealer
No

September 08, 2024

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Great experience purchasing my new Outback! John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester More

by Cagney803
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

August 12, 2024

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My experience of buying a new vehicle and trading in my current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good a More

by TP
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 11, 2024

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I had a great experience when I purchased my 2025 Subaru Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in th More

by kaypaluch
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

June 16, 2024

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We’ve purchased two vehicles from Dean Team, and have been using the service for 13 years. Everyone is always helpful and courteous. They know us by name and take care of us. More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 11, 2024

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I enjoyed a wonderful experience working with Sam. Not only was Sam professional but was very knowledgeable, even on the new 2025 Forester that I purchased. I enjoy a very nice relationship with sev More

by kaypaluch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson, Annie Thompson, Sam Goevert , Richard Martin

May 17, 2024

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Employee Rating

Ed and his team were incredibly helpful! Their communication and clarity through each step of trading in and buying a new car made this a great experience! More

by NWELCH48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson, Ed Gerardo , Richard Martin

March 25, 2024

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Employee Rating

I returned to Dean Team Subaru in Ballwin to purchase my second Subaru from them. I returned because the dealership is professionally run, smooth, efficient and customer oriented. I specifically returned More

by hugy
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

February 19, 2024

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Employee Rating

Bought 2 cars from them and they still tried to screw me over! My first Crosstrek hybrid died after 6 years (nightmare with the service department!!) Then I bought a second crosstrek when the first died. More

by ocindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2024

Dean Team Subaru Volkswagen responded

Ms. O’neill, I’m sorry to hear that you had such a bad perceived experience. Unfortunately, when cars age and are in need of expensive repairs we sometimes must be the bearer of bad news that no one wants to hear. I know that there was some confusion with your windshield replacement as well and the coverage that you purchased at the time of delivery. You had scheduled an appointment to have your windshield replaced under your insurance policy unbeknownst to my department that you had purchased windshield coverage from the manufacturer. We then found out and made you aware of that coverage and you then insisted that we mislead you, which was not the case. After your numerous requests, we finally reimbursed you your personal insurance deductible out of a dealership goodwill that we weren’t responsible for. So, I’m a little surprised by this review out of the blue since we haven’t seen you in 8 months? I would be happy to further discuss any concerns you may now have at any time so please feel free to reach out directly. We wish you the best in your future services wherever they may be,

Mar 04, 2024

ocindy responded

They will be anywhere but at your dealership. Things are a bit more rosy sounding in your response than they actually were, as we both well know!

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