Jeff Owens

They were very helpful and respectful, I really have no complaints. I was very satisfied walking out of the dealership complaints. I was very satisfied walking out of the dealership More

by John Bailey Verified Customer Verified Customer

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Easy to get an appointment, dropped it off and had a call back within a couple hours that it was ready for pickup. Can’t get any easier than that! back within a couple hours that it was ready for pickup. Can’t get any easier than that! More

by lburgess1278 Verified Customer Verified Customer

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Very good service. Very polite. Very professional. Will probably always do business with them. Blessings. Very polite. Very professional. Will probably always do business with them. Blessings. More

by VANESSA_MCCLENEY0 Verified Customer Verified Customer

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Southern Kia has kept my car running in top notch condition. The tech staff is friendly and professional. The staff setting up appointments are willing to help with updates while waiting for your ca condition. The tech staff is friendly and professional. The staff setting up appointments are willing to help with updates while waiting for your cars completed work. I appreciate this service center for the care of my 2013 Kia Soul. More

by WWJDDEBBIE Verified Customer Verified Customer

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dealership is nice, it’s always clean and im never harassed like at other dealerships. the service department needs some work, the one lady with glasses is always nice though. harassed like at other dealerships. the service department needs some work, the one lady with glasses is always nice though. More

by JAELYNBESSETTE Verified Customer Verified Customer

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I was pleased with the quality of the service and the timeliness. Good job y'all timeliness. Good job y'all More

by muphirhino Verified Customer Verified Customer

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Very pleased with this dealership, I have used it on all the Kias that I’ve bought since 2011 the Kias that I’ve bought since 2011 More

by JEFFDWHITE11155 Verified Customer Verified Customer

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Service advisor had to call the day of my service appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded my message to the advisor that was out. Went in the next morning and the on duty manager told me if I was going to raise my voice he was going to walk away. Was promised to hear from the service manager and his boss but shockingly I have not heard from neither since. The most miss managed service center I have ever dealt with, To the point it is not worth my time for even the free oil changes and state inspections. Would give zero stars if possible. More

by CHURCHMT Verified Customer Verified Customer

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I didn’t know the wait was going to be so long. I never did get the car looked at, because of the wait. Staff was not that great either. I never did get the car looked at, because of the wait. Staff was not that great either. More

by Preacherboy22003 Verified Customer Verified Customer

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Customer service sucks. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. More

by DLAINA.D.SAMPSON Verified Customer Verified Customer

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