Jeff Miller

Great service and very accommodating staff. . ken you are awesome to work with… thank you . ken you are awesome to work with… thank you More

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Service was professional, and courteous...staff were knowledgeable and savvy about their facts...a pleasure to work with knowledgeable and savvy about their facts...a pleasure to work with More

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I bought my Smart car here and have continued to come here for service ever since. I trust them and appreciate the pleasant demeanor of nearly all the service reps I have dealt with over the year. here for service ever since. I trust them and appreciate the pleasant demeanor of nearly all the service reps I have dealt with over the year. More

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Excellent customer service!!! Everybody was please pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. More

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Just passing through I got stranded in Cleveland and they worked very hard to get me back on the road to make it back home to Southern Virginia. Thank you. I got stranded in Cleveland and they worked very hard to get me back on the road to make it back home to Southern Virginia. Thank you. More

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Excellent Wanted to combine a bite of body work with my first service, Dean, my sales person helped with the process. Dave & Joe, from body shop, worked togeth Wanted to combine a bite of body work with my first service, Dean, my sales person helped with the process. Dave & Joe, from body shop, worked together. Seamless coordination. Great job. I also liked Jeff, he was exceptional and explained everything. MB of Bedford is great. More

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Great job. The service was professional and helpful The service writer showed a ton of knowledge about the auto and what it needed. Very nice service writer showed a ton of knowledge about the auto and what it needed. Very nice More

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As soon as I pulled in, Xavier greeted me and helped me with my things. The service personnel had not assigned me to Jeff Miller whom I prefer to work with. Jeff fixed that and gave me great advice about t with my things. The service personnel had not assigned me to Jeff Miller whom I prefer to work with. Jeff fixed that and gave me great advice about the service I was getting, future things to consider, even considering turning in the lease car and getting a new car. Jeff always conducts these conversations in a non-pushy manner. He has the customer's interest at heart, which in turn makes it easy for the customer to see the long-term value in the Mercedes product AND service. I gave the highest rating (would be 10 if you had it) because of the great service I received from Jeff Miller. What a pleasure to come in and get my car serviced. How many people say that??? Thanks, Patty Picard More

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We had routine service and detail on inside and outside of car. They did absolutely a "Wonderful" job on the detail work on the car !!!! We will have it detailed more often. We are so happy with the e of car. They did absolutely a "Wonderful" job on the detail work on the car !!!! We will have it detailed more often. We are so happy with the excellent job, I would like to Thank the people who did the detail work on the car . In fact, I would like to have them do it everytime ! More

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Jeff Miller is extraoridinary professional service representative for Mercedes Benz and the Penski Group. I just don't know what more he could do to improve. Courteous, He is knowlegeable, friendly an representative for Mercedes Benz and the Penski Group. I just don't know what more he could do to improve. Courteous, He is knowlegeable, friendly and efficient and tireless in his efforts to please his customers. WOW! What a wonderful face he puts on the Dealership and Mercedes. More

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