Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.8
42 Reviews
4.8

42 Reviews

Write a Review

42 Reviews of Jeff Hathcock

July 26, 2025

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Employee Rating

The reception is good and I will go there anytime my car is in need More

by dvassansi
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2025

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Awesome facility and staff. Jeff has always been the greatest Service Rep. Will do business again. More

by will.hampton41
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Recommend Dealer
Yes

July 23, 2025

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Friendly staff, fast service and great communication during my visit. Jeff was an excellent advisor. More

by Liliana
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Recommend Dealer
Yes
Jul 24, 2025

Germain Lexus of Easton responded

We love seeing 5-star reviews of Germain Lexus of Easton. Jeff and the team will appreciate your shoutout. Thanks, Liliana!

July 20, 2025

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Professionalism, courtesy, and promptness are all stellar. This servicing was completed for less than original estimate. Jeff does an outstanding job keeping me updated during the process. Joshua gre More

by KDBCARUSO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Jul 22, 2025

Germain Lexus of Easton responded

Thank you for sharing your positive feedback about our team! We appreciate your business and will pass along your comments to Jeff, Joshua, and the crew. See you next time at Germain Lexus of Easton!

July 18, 2025

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Great customer service! And resolved all service needs below estimated cost. Updated me multiple times to keep me informed. More

by gil729
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2025

Germain Lexus of Easton responded

We are happy to hear that our service team took such great care of you! Thank you for choosing Germain Lexus of Easton and for sharing your positive feedback.

July 16, 2025

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Customer service personnel are very friendly. Jeff was helpful in keeping me informed of my car requirements. More

by NITAFB
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels, Jorden Ford , Joey Ortiz

Jul 16, 2025

Germain Lexus of Easton responded

We're so glad you received 5-star service from Jeff and the Germain Lexus of Easton team. Safe travels until next time!

July 16, 2025

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Employee Rating

I appreciate the team and service and parts. They were able to obtain the part for me quicker than expected and the installation was very very prompt. I appreciate all to help me get in and out More

by herman.butler
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Jul 17, 2025

Germain Lexus of Easton responded

Herman, this feedback means the world to our team! Thank you for choosing Germain Lexus of Easton, we look forward to welcoming you back in the future.

July 16, 2025

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Employee Rating

I find the associates at Lexus Germain of Easton to be very friendly and helpful. The showroom is nice and bright and clean, making it a happy place to walk into. They had a great selection of cars to cho More

by ARACHNIB
Sales Price Transparency
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Recommend Dealer
Yes
Jul 17, 2025

Germain Lexus of Easton responded

Thank you for the great review! We appreciate your business and we hope to see you again at Germain Lexus of Easton.

July 15, 2025

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Excellent service! I stayed in their waiting room, which was comfortable for rotation of tires, oil change, windshield wipers changed and maintenance. Thank you! More

by Marvin
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Recommend Dealer
Yes
Jul 15, 2025

Germain Lexus of Easton responded

Marvin, thank you for your business and your positive feedback! We are so glad to hear that our service team provided top-notch care and we hope to welcome you back to Germain Lexus of Easton down the road. Safe travels!

July 14, 2025

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Employee Rating

Very quick to drop off car and pick up car! Personable service manager that was efficient and thorough More

by kristin.m.riley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 14, 2025

Germain Lexus of Easton responded

Hi Kristin - There is nothing better than happy customers! Thank you for choosing Germain Lexus of Easton and for sharing your support on DealerRater.

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