Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 2

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
149 Reviews
4.9

149 Reviews

Write a Review

150 Reviews of Jeff Hathcock

May 03, 2026

Dealership Rating
Employee Rating

The service department is why I will be purchasing my next car from Lexus of Easton. More

by Gina.hoffer1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

May 05, 2026

Germain Lexus of Easton responded

Thank you, Gina, for stopping by to leave Germain Lexus of Easton a wonderful review!

April 30, 2026

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Employee Rating

The service advisor and mechanic don't communicate with each other while serving your vehicle. The customer are left with the shortfalls for any misunderstanding and usually have to pay more money. Custome More

by lenairr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 04, 2026

Germain Lexus of Easton responded

We're disappointed to see this review, as we always want our guests to enjoy exceptional and communicative care. I will use your words to coach my team moving forward to ensure that we do a better job communicating both with each other and with our valued guests as well, but I also want to address your specific concerns, so please consider contacting me directly so that I may better assist you with whatever it is you need here. Best, Grant Garrison - Service Manager - (614) 383-4177

April 30, 2026

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I love their valet service. I live 2 hours from Columbus so it works out More

by Jbmondo
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Germain Lexus of Easton responded

Thank you for spreading the word about our valet service. We're glad it's made things convenient for you! Looking forward to the next opportunity we get to be of service.

April 28, 2026

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Always very attentive and rep provides great customer service as well as input from the mechanics. More

by gaapanther
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Recommend Dealer
Yes
Apr 29, 2026

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

April 24, 2026

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Pick up and delivery of vehicle was seamless and effortless. Communication was also on point and there were no issues with the service that was provided. I would recommend the dealership for service More

by RSBHEART
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 27, 2026

Germain Lexus of Easton responded

Thank you for the glowing endorsement of our Germain Lexus of Easton team, we are so happy to know you are satisfied with our 5-star service! We hope to see you again!

April 17, 2026

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From the time I drove in until I left I was treated with respect and was shown concern for my auto. Great job. More

by larry
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Recommend Dealer
Yes
Apr 17, 2026

Germain Lexus of Easton responded

Larry, it makes us smile to hear you felt valued throughout your whole visit! Thank you for choosing Germain Lexus of Easton and sharing your feedback.

April 16, 2026

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Employee Rating

Always professional and friendly. I enjoy working with Jeff. He always makes the process so easy. More

by JMGIBSON300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels

Apr 16, 2026

Germain Lexus of Easton responded

Thank you for the positive feedback! We are glad to hear you had a positive experience and enjoyed working with Jeff. We appreciate you recognizing his professionalism and how he made the process easy at Germain Lexus of Easton.

April 02, 2026

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Employee Rating

Excellent experience, I am very happy with the level of service I received from Jeff and others. The price was less than I expected too. Great job Germain! More

by JWIER0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Germain Lexus of Easton responded

Thank you so much for your positive review. We will be sure to share your comments with Jeff and the team! Reviews like yours make our day, and we hope to work with you again at Germain Lexus of Easton. Enjoy your new car!

March 25, 2026

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Employee Rating

The service department was wonderful in performing the “spring cleaning” on my SUV…….and my service rep was great - Jeff! More

by Psblwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Germain Lexus of Easton responded

It's wonderful to know you were pleased with Jeff and the rest of our service team. We are grateful for your business and we hope to see you again at Germain Lexus of Easton!

March 24, 2026

Dealership Rating
Employee Rating

The service team was quick and thorough and did a complete check of my vehicle it helps keep it up to premium operation. More

by jprice0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Germain Lexus of Easton responded

We are delighted to hear that our service team made a positive impression with their speed and attention to detail. Thank you for choosing Germain Lexus of Easton!

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