Jeff Hanson | Page 2

I bought a pre-owned warranty for the hybrid system on a car I purchased one year ago. Salesman guaranteed this would cover “the plug to the batteries”. Recently I had an error when I tried to charge my c car I purchased one year ago. Salesman guaranteed this would cover “the plug to the batteries”. Recently I had an error when I tried to charge my car. That aside, it was functioning without difficulty. The fix was NOT covered under the warranty, it was a battery that "communicated" with the hybrid system, not the hybrid system itself. I will never buy another car there, I will try to find a place with trustworthy and honest people. More

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@Jeff Hanson provided excellent support and assistance throughout my automobile selection process adding value to the experience will guarantee I’ll be back for #2 throughout my automobile selection process adding value to the experience will guarantee I’ll be back for #2 More

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I would highly recommend Schomp BMW/Highlands Ranch. My sales advisor Jeff Hanson was very courteous & patient with me. He took the time needed to making a very smooth car purchase. This guy really cares sales advisor Jeff Hanson was very courteous & patient with me. He took the time needed to making a very smooth car purchase. This guy really cares about his customers. More

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Awful from start to finish I was so disappointed in my experience with this dealership. I had heard great things and was so excited when I found two cars I was interested in lis I was so disappointed in my experience with this dealership. I had heard great things and was so excited when I found two cars I was interested in listed online. I contacted the dealership and set an appointment to test drive the cars I was interested in. On the day of my appointment I got a text from Jeff saying he wasn’t going to be able to make it but the cars were out and ready for me to drive. He also gave me the name of his manager, Jeff Englert and said he’d cordinated with him. We drove 70 miles and when we got to the dealership we were greeted by a sales rep, I don’t remember his name...maybe Greg or Chad? He took us to a room and we showed him the cars we were interested in on the website. I also mentioned we had been working with Jeff Hansen and also his manager Jeff Englert should be familiar with our request. He left us sitting in the room for 20 minutes while he looked for the cars. He came back and said one was having the center consul repaired and he couldn’t find it and the other had just been brought in and was not ready to drive, but we could look at it. We let him know we’d just driven an hour and a half to see (and hopefully buy) these cars and his only reply was a half hearted apology and sent us on our way. Not even an effort to show us other available cars or ask why we were interested in those, just sorry and see you later. So we left and I decided to call the manager in a last ditch effort to allow them to make things right. I left a voicemail for him letting him know I had a bad experience and asking for a call back. No call back, this was 5 days ago. I also texted Jeff Hansen to let him know we had arrived at our appointment time and neither car was available. He offered to bring a car to me on Friday, which was nice so I told him if he’d do that I’d still consider doing business with him. That was the last text or communication I received. The whole experience left a terrible tasted in my mouth. I took my business to another dealership and am now totally satisfied with my new car. More

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M550i Jeff Hanson was increíbly easy to work with and knowledgeable about BMW’s. One of the best car buying experiences I’ve had. I appreciated that he was Jeff Hanson was increíbly easy to work with and knowledgeable about BMW’s. One of the best car buying experiences I’ve had. I appreciated that he was not pushy but yet responsive. More

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Poor Customer Service and Sales Tactics PEOPLE DON'T BUY FROM SCHOMP BMW! After spending a lot of money in late August 2017 on an X5 Signature, we have found out the hard fact that those rea PEOPLE DON'T BUY FROM SCHOMP BMW! After spending a lot of money in late August 2017 on an X5 Signature, we have found out the hard fact that those really cool 20" wheels and tires are SUMMER ONLY! Who in their right mind sells a BMW "The Ultimate Driving Machine "in Colorado with Summer Only tires? The sales person " Jeff Hudson "even expressed to us that the all-season tires were very high performing during the sales job! We found out the hard way and almost, but didn't get into 2 accidents Saturday on I-70 driving home. Contacted the sales Person "Jeff Hudson" and he totally passed the buck off to Robb Ashby, Sales manager? Over paid issue diffuser is my words for him but he still offered no help and said it's my problem, seriously! Offered to sell me tires at their cost $ 1600 and I had better tires already reserved at Discount Tire down the street for $ 1100.00 out the door! They are liars and all they want is to sell the car and screw you afterwards! Placed a call into Aaron the President about this but still no reply. He's too busy to take care of customers that could have been easily satisfied with a little care. After two BMW's from them, you can rest assured it's our last. Hopefully this will set in mind with one or two others and they too will save themselves the headache! Oh the 1 hour, 1 person sales approach.. A bunch of crap, over 4 hours one the first BMW and this one was well over 5 hours! Please consider this before you consider Schomp BMW! More

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Great service What a great experience. My sales person Jeff Hanson was very knowledgeable and professional. Great to work with- no pressure. BMW Genius David Tobin What a great experience. My sales person Jeff Hanson was very knowledgeable and professional. Great to work with- no pressure. BMW Genius David Tobin was fantastic as well. He took the time to go through the car and made sure I was comfortable and happy. I also liked that Jeff did all of my paperwork and financial info. I've never liked being moved to a different dept. to do paperwork and try to get sold on other products. Refreshing idea! More

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Trade in Very professional and courteous delivering a great product at a correct price. Presentation of the new car and its features was also great. Will defin Very professional and courteous delivering a great product at a correct price. Presentation of the new car and its features was also great. Will definitely return as a first choice in the future. More

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Best dealership. Best people. Best people to sell and maintain your new vehicle(s). I checked other dealerships and they can't compare. I'll stick with schomp. They provide great Best people to sell and maintain your new vehicle(s). I checked other dealerships and they can't compare. I'll stick with schomp. They provide great value for my money. More

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Best car buying experience EVER! Jeff made my BMW buying experience easy, fast and stress free! Jeff & Schomp will be my dealer of choice from now on! Thank YOU Jeff! Jeff made my BMW buying experience easy, fast and stress free! Jeff & Schomp will be my dealer of choice from now on! Thank YOU Jeff! More

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