Jeff Gamache

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear everything went well during your visit and that our team was able to clearly explain the issue with your vehicle. It’s great to know the video inspection helped give you a better understanding of what was needed and allowed you to move forward with confidence. We truly appreciate your trust in Biggers Mitsubishi and look forward to seeing you again in the future!

Biggers Mitsubishi responded

Hi Maribel, Thank you so much for your thoughtful review and for trusting Biggers Mitsubishi with your vehicle. We truly appreciate you recognizing our commitment to keeping you and your grandkids safe—that means everything to our team. We also appreciate you pointing out the missed oil change sticker. That’s an important detail, and we apologize for the oversight. Thank you for bringing it back to our attention so we could correct it. Regarding your brake recall visit, we’re sorry the service took longer than the estimated hour and disrupted your plans. We understand how valuable your time is, and we should have communicated any delay more clearly. Your feedback helps us improve our scheduling accuracy and communication moving forward. It’s wonderful to hear that, overall, your experience was excellent and that you would recommend us. We’ll be sure to share your kind words with Michael, Jose, Jeff, Juan, Kurt, and the entire service team. Thank you again for your continued trust—we look forward to taking care of you and your Mitsubishi in the future.