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Jean Jajou
261 Reviews
261 Reviews of Jean Jajou
November 02, 2017
Great experience and economical. Jean went above and beyond because of my past experience. I even had a rental car because Sands had to order a part. Jean knows her stuff. Jean went above and beyond because of my past experience. I even had a rental car because Sands had to order a part. Jean knows her stuff. More
by BSPORTSNUT22
Verified Customer
October 28, 2017
Necessary Repairs at 206,000 Miles My vehicle repairs consisted of replacing the original front wheel bearing hub assemblies and all of the original rotors and brake pads. The friendly My vehicle repairs consisted of replacing the original front wheel bearing hub assemblies and all of the original rotors and brake pads. The friendly professionals at Sands Chevrolet completed this task within the estimated time frame with one of the parts being shipped from their other facility. More
by GMR
October 27, 2017
Excellent Had alignment done and noticed the steering wheel was off center. Called back and Robert told me to bring it anytime. When i did they took care of it Had alignment done and noticed the steering wheel was off center. Called back and Robert told me to bring it anytime. When i did they took care of it with no hassle. Very impressed. More
by jpelligreen
Other Employees Tagged: Robert Wolf
October 27, 2017
Excellent service in a timely manner. Had oil change done & fixed a fuel sensor. Our car & us are happy with the service center. Thank you in a timely manner. Had oil change done & fixed a fuel sensor. Our car & us are happy with the service center. Thank you More
by DORIEMARSHALL
Other Employees Tagged: Bryan Gendrich
October 27, 2017
Repair A/C and oil change Requested premium oil change with tire rotation. Coupon stated I would receive tire dressing, vacuum and windows cleaned inside and out. When i picked Requested premium oil change with tire rotation. Coupon stated I would receive tire dressing, vacuum and windows cleaned inside and out. When i picked up my truck the rims were dirty, windows were never cleaned and truck never vacuumed. Makes me wonder if I received synthetic oil or the regular oil. More
by SPIKE26740
October 27, 2017
Sand Chevrolet Very awesome experience always with Sands Chevrolet in Surprise.. Also, I’ve got a great helpful associate knowledgeable about every solution.. jean J Very awesome experience always with Sands Chevrolet in Surprise.. Also, I’ve got a great helpful associate knowledgeable about every solution.. jean Jajou is the one I always deal with for the last two years... More
by SIMON4USA0
October 26, 2017
Service Appointment went.well. Smooth and friendly service. Only drawback was check engine light was left on - not reset...and no explanation why it is on. Appointment went.well. Smooth and friendly service. Only drawback was check engine light was left on - not reset...and no explanation why it is on. More
by JURADO2
October 25, 2017
Unexpected repair Recently I completed a 1500 mile trip along route 66 in my 2016 corvette. Upon returning home I parked the car in the garage for a couple of days then Recently I completed a 1500 mile trip along route 66 in my 2016 corvette. Upon returning home I parked the car in the garage for a couple of days then backed it out to wash the bugs off. To my surprise there was oil on the garage floor. I checked the oil level, low, but drove to the dealership for service. As usual, my service rep. Jean took immediate action and the situation was handled quickly and efficiently. Several hours later she called and indicated the car was fine. Somehow the oil filter came loose and leaked. This was the second warranty issue in the last month. I expected a day or so delay given it was an unscheduled appointment but as usual Jean is always able to expedite the repair. The car was washed and presented to me. Always appreciate that touch. More
by CMINNICK4
October 25, 2017
Extra mile The service dept. went through the new car I bought for my daughter with a fine tooth comb. Hey made sure that it was fixed correctly before they woul The service dept. went through the new car I bought for my daughter with a fine tooth comb. Hey made sure that it was fixed correctly before they would release the car. Hey did a wonderful job!! More
by TSCMTHL
October 24, 2017
Excellent service experience! Jean was a pleasure to deal with during my recent service visit to have my water pump replaced and some other routine maintenance. My vehicle was read Jean was a pleasure to deal with during my recent service visit to have my water pump replaced and some other routine maintenance. My vehicle was ready sooner than I expected. I look forward to dealing with Jean again in the future. More
by EBROMM
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