Jay Jussal
Jay Jussal at Puente Hills Hyundai
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Jay Jussal

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.6
693 Reviews
4.6

693 Reviews

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693 Reviews of Jay Jussal

November 17, 2024

Dealership Rating
Employee Rating

Service representative hardly pick up phone once car in work shop . Poor workmanship of workshop More

by riyatours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 19, 2024

Puente Hills Hyundai responded

Sorry about the miscommunication. We send out videos with updates, please ensure you're opted in to receive those on your next visit. Thank you, PH Hyundai Management

November 15, 2024

Dealership Rating
Employee Rating

Tina is an excellent customer service specialist, he takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. More

by dmelendrez444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jae Lee, Faustino Lozano

November 06, 2024

Dealership Rating
Employee Rating

Friendly worker nice job finished my suv detailing and my first scheduled maintenance dealership preform the every pro services More

by 1105545698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Puente Hills Hyundai responded

Glad you are happy with the clean ride and safely back on the road. Have a great day. PH Hyundai Management

November 05, 2024

Dealership Rating
Employee Rating

Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close More

by angie_jess
Recommend Dealer
No
Nov 07, 2024

Puente Hills Hyundai responded

Hello Angie, please bring this to Jae's attention on your next visit. We apologize for the oversight. Thank you for the feedback. PH Hyundai Management

November 05, 2024

Dealership Rating
Employee Rating

Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More

by josephcho93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

Puente Hills Hyundai responded

Hello Josephcho93, we apologize for the additional time it took to bring your vehicle back safely and ready to drive. We will be reviewing your recent visit to see how we can learn to better communicate with our guests when delays happen. Thank you, PH Hyundai Management

November 03, 2024

Dealership Rating
Employee Rating

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

Puente Hills Hyundai always provides fast and friendly service. The service advisors do a great job of letting you know what to expect. More

by rodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Puente Hills Hyundai responded

Thank you, we will share this awesome 5-star review with our service team today. Have a great weekend. PH Hyundai Management

October 23, 2024

Dealership Rating
Employee Rating

Very good but took to long wait 6 hours But good customer service got everything done in 1 time More

by CGONZALIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Puente Hills Hyundai responded

Thank you CGONZALIVES, we appreciate the feedback. Sorry it took so long, we are working on turn around times without jeopardizing the quality of work. Have a nice weekend. PH Hyundai Management

October 19, 2024

Dealership Rating
Employee Rating

Thank you for caring for my car. Thank you for keeping me on tracj with the maintenance More

by RETROMOM3999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Kim, Javier Olivares, Jae Lee, Faustino Lozano, Javer Esquivel , Rui who I spoke with about my car

October 17, 2024

Dealership Rating
Employee Rating

Good customer service and best service and I’m sure i will be there again for my next service More

by KEVINSAMBO48
Service Price Transparency
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Recommend Dealer
Yes
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