Jay Johnson
Jay Johnson at Conicelli Toyota of Springfield
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Jay Johnson

Used Car Sales Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
81 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

4.7

81 Reviews

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81 Reviews of Jay Johnson

February 07, 2025

Dealership Rating
Employee Rating

Quick and knew up front what the cost would be so I can't ask for much more than that. Good experience More

by ericruns66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business! Paula d, Customer

October 26, 2024

Dealership Rating
Employee Rating

Thank you for service and respect customers and you give value of your cars to us interdueced God bless you all More

by BERHANUELIGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star rating; we appreciate your business. Paula d., Customer Relations

August 10, 2024

Dealership Rating
Employee Rating

Excellence, patience understanding, caution, meticulous. The company has what it takes to get the job done. More

by LEEMU08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Brian Coffin

Aug 12, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate your business. Paula d. Customer Relations

July 12, 2024

Dealership Rating
Employee Rating

Thought the buying cash with an appt. should have been completed much faster. The detailing was terrible. I could’ve done 100x’s better. Have a family member that is employed at. Toyota More

by tzap04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Mosca, Tom Moore , Dayna was great!

Jul 16, 2024

Conicelli Toyota of Springfield responded

I am disappointed to read this review regarding your recent buying experience with our Toyota dealership. I apologize for any inconvenience you had. I did share your review with our GSM and Used Car managers. I hope that someone has already reached out to assist you with these concerns. If not, please let me know. Paula DiGiacomo, Customer Relations, 610-828-1400 x 1213

May 31, 2024

Dealership Rating
Employee Rating

They were able to meet my need. Thanks to Bob, Jay and other team members. More

by WHITECL2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca

Jun 03, 2024

Conicelli Toyota of Springfield responded

Thank you for the opportunity to assist you with the purchase of your new vehicle! Paula d., Customer Relations

April 22, 2024

Dealership Rating
Employee Rating

Comfortable waiting area. Nice people to do business with. Scheduling is easy. And remainders is on point More

by iskujuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Conicelli Toyota of Springfield responded

Thanks so much for reviewing our dealership. We appreciate it. Paula d., Customer Relations

March 27, 2024

Dealership Rating
Employee Rating

Very understanding and helpful with find the right vehicle for me. Great with patience and time. More

by Breyana Ball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca

Mar 27, 2024

Conicelli Toyota of Springfield responded

Many thanks for this great five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

December 21, 2023

Dealership Rating
Employee Rating

BobMosca & thesalesmanager took control of my lease ending and sold me the car. Fabulous experience! More

by Smortyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Conicelli Toyota of Springfield responded

Thanks so much for this great five star review. Your positive feedback is greatly appreciated. Paula D., Customer Relations

December 04, 2023

Dealership Rating
Employee Rating

Very professional, very courteous, accommodating, Took the time to go over everything, A pleasure to do business with and knowledgeable More

by Harrytara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback. I'll be sure to share this with our sales team. Paula D, Customer Relations

August 04, 2023

Dealership Rating
Employee Rating

Bob Mosca is very approachable ,explained everything about the car, did drive car to my address since I was little nervous to drive the car in high way, entire process was very smooth.thank you! More

by nairjaysree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca, Tom Moore

Aug 07, 2023

Conicelli Toyota of Springfield responded

So happy to read about your recent buying experience with Bob Mosca and our Springfield dealership. We agreatly appreciate your business. Paula D., Customer Relations

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