Dealership Experience
13 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
Languages Spoken
English
Spanish
53 Reviews
Write a Review53 Reviews of Jay Fernandez
June 21, 2024
Nick was very attentive to all my service needs, Arrigo is a very good service center is a very good service center More
Other Employees Tagged: Nicholas Mcanderson
June 16, 2024
I had a great experience at your dealership My service advisor was very helpful in giving me the best quote and helping with my repair needs. Your new video breakdown of the work done was very impressive. advisor was very helpful in giving me the best quote and helping with my repair needs. Your new video breakdown of the work done was very impressive. More
Other Employees Tagged: Nicholas Rivera
June 11, 2024
Listened to problem and understood need to try to find the underlying cause to address it and not just the effect. the underlying cause to address it and not just the effect. More
Other Employees Tagged: Richardson Larochelle
June 07, 2024
Extremely happy that it was the best service. The place is really amazing I would always go back to a regal and I love mine the guy to handle it thank you. The place is really amazing I would always go back to a regal and I love mine the guy to handle it thank you. More
Other Employees Tagged: Mark Gondelman, Jaylen Floyd, Nicholas Rivera
June 03, 2024
The staff was the best. Since you sell Jeep's you should get a carwash that can actually fit them. The Cafe is a nice touch, great staff there too, My Service agent was gre Since you sell Jeep's you should get a carwash that can actually fit them. The Cafe is a nice touch, great staff there too, My Service agent was great More
May 28, 2024
No matter what’s the case of my visit, every time I bring my Jeep, Richard always delivers best service. He shows that he cares, listens to my concerns and always find solutions. Service advisor like him, wi my Jeep, Richard always delivers best service. He shows that he cares, listens to my concerns and always find solutions. Service advisor like him, with high quality of respect and understandings, attracts customers like me. His knowledge about customer service: is high standard. More
Other Employees Tagged: John Groves, Bernard Jean, Richardson Larochelle
May 26, 2024
My service advisor went above and beyond to get my car fixed, I really appreciate all the effort that he puts into helping me get my vehicle fixed. fixed, I really appreciate all the effort that he puts into helping me get my vehicle fixed. More
Other Employees Tagged: Ruddy Hernandez
May 22, 2024
I would like personally thank service advisor David and the Service Manager Jay for resolving a long a long term service issue I was having with my Jeep Wrangler. They went out of their way to insure the i the Service Manager Jay for resolving a long a long term service issue I was having with my Jeep Wrangler. They went out of their way to insure the issue was resolved in a fair manner. More
Other Employees Tagged: David, Service Dept.
May 21, 2024
Great customer service from Nicholas Mcanderson, and excellent work performed by mechanics with great detailed and informative expatiations of work processes. excellent work performed by mechanics with great detailed and informative expatiations of work processes. More
Other Employees Tagged: Mark Gondelman, Jaylen Floyd, Nicholas Mcanderson