* STRAIGHT FOWARD* *Active listener *Knowledgeable in multi vehicles *Strong communication skills *People person *Well organized *Customer service mindset *Connect with client via phone ,email & social media *Able to work through hurdles confidently
Read moreDealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
Specialties & Trainings
Trained in multi vehicles: Dodge,Jeep,Ram & Chrysler
371 Reviews
Write a Review371 Reviews of John Groves
June 11, 2024
John gave phenomenal help! No rushing any decision and helped me with all additional details about any car to assist in making best choice for me. Thanks to you and the dealers No rushing any decision and helped me with all additional details about any car to assist in making best choice for me. Thanks to you and the dealership. More
June 11, 2024
John Groves and Giankarlo Serrano were very helpful. They made us feel very comfortable and welcome. They made us feel very comfortable and welcome. More
Other Employees Tagged: Giankarlo Serrano
June 11, 2024
They give exceptional service at Arrigo Sawgrass, and work as a very cohesive team, I would strongly recommend everyone from John Groves, the salesman, Mitra in Finance, and Gian Carlo the sales manager work as a very cohesive team, I would strongly recommend everyone from John Groves, the salesman, Mitra in Finance, and Gian Carlo the sales manager, all working in sync to make Mr Pucci the owner, and the Morgan group truly proud of their exceptional service. Thank you all for taking the win all the way to the finish line. More
Other Employees Tagged: Adriano Pucci, Kurt Lumpp, Manny Maisonet, Mitra Rampersad, Giankarlo Serrano
May 29, 2024
First thing walking through the doors you are greeted by a friendly and professional staff. a friendly and professional staff. More
Other Employees Tagged: Mitra Rampersad
May 28, 2024
No matter what’s the case of my visit, every time I bring my Jeep, Richard always delivers best service. He shows that he cares, listens to my concerns and always find solutions. Service advisor like him, wi my Jeep, Richard always delivers best service. He shows that he cares, listens to my concerns and always find solutions. Service advisor like him, with high quality of respect and understandings, attracts customers like me. His knowledge about customer service: is high standard. More
Other Employees Tagged: Jay Fernandez, Bernard Jean, Richardson Larochelle
May 24, 2024
Will not recommend. I have been trying to contact someone about my truck financing two weeks straight, still no answer. When you go in for a new car they force a used ca I have been trying to contact someone about my truck financing two weeks straight, still no answer. When you go in for a new car they force a used car on you, saying you won’t be eligible for a new car but the used car is just expensive or maybe even more expensive than the new car. Also, the transmission on my new vehicle is lagging big time. They claim I have a manufacturer warranty. I will see how this plays out. More
May 17, 2024
Tired of the car brokers I was dealing with, I decided to give Arrigo Sawgrass a shot. I saw a vehicle I liked on their website and contacted them. I was lucky enough to have dealt with John Groves. Livin give Arrigo Sawgrass a shot. I saw a vehicle I liked on their website and contacted them. I was lucky enough to have dealt with John Groves. Living in Miami, I was guided by John throughout the process. Everything he said over the phone regarding pricing was exactly what I Signed off on when I picked up my car. John made the process stress free. Thanks John! More
May 12, 2024
Purchase my Jeep Grand Cherokee Larado here. Sales staff was very courteous. Service center is knowledgeable. Shout out to Jaylen in the service department! Sales staff was very courteous. Service center is knowledgeable. Shout out to Jaylen in the service department! More
Other Employees Tagged: Jaylen Floyd