Dealership Experience
6 yrs, 8 mos
Specialties & Trainings
Management
Customer Service
274 Reviews
Write a Review274 Reviews of Jay Brown
June 05, 2024
Service is amazing! The new dealership is beautiful. Nice and clean. Happy to get a car wash and vacuum everytime now. The new dealership is beautiful. Nice and clean. Happy to get a car wash and vacuum everytime now. More
Other Employees Tagged: Alyssa Roybal , Chris Bone
June 05, 2024
Friendly, very professional and explained what services needed to be done and why. I highly reccomend needed to be done and why. I highly reccomend More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
June 03, 2024
Took 3. 5 hours for a oil change and cost too much money was 234 5 hours for a oil change and cost too much money was 234 More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
May 22, 2024
Super fast, very friendly. All the service has been great. I would highly recommend them! All the service has been great. I would highly recommend them! More
Other Employees Tagged: Alyssa Roybal
April 30, 2024
Everyone don’t take his responsibility and job Service is poor and they don’t trust for who buy for car is poor and they don’t trust for who buy for car More
Other Employees Tagged: Evangeline Sutton , Jeff Bates, Chris Bone, Jeff Jackman, Jeff
March 17, 2024
He was great on giving me the direction on what need to be done and sent my car to the other shop and made sure it got there I was at work and not able to drive 2 cars be done and sent my car to the other shop and made sure it got there I was at work and not able to drive 2 cars More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
December 03, 2023
It was a pain to get my car in for an oil change. If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I am used to being able to get an oil change the same day or at least the same week I need it done. Also my appointment was for a drop off and to be ready by the end of business the next day. I arrived before the service department was closed and the rep wouldn’t help me. He said to fill out the drop off paperwork with the keys and park the car. I had questions as it was our first appointment with the new car. He didn’t have the time to provide me with even 3 star service. He was too busy sitting at his computer on his cell phone. it’s not like I showed up at closing time. Then I would understand. On top of everything we picked up the car, it smelled like BO, wasn’t vacuumed, or washed. They give us a piece of paper saying that if we leave a 5 star review and follow their review guidelines (examples of what to say) I would get a free tank of gas. Sorry, but I will not lie in a review to get anything free. More
Other Employees Tagged: Alyssa Roybal

