Dealership Experience
6 yrs, 8 mos
Specialties & Trainings
Management
Customer Service
274 Reviews
Write a Review274 Reviews of Jay Brown
September 04, 2024
Multiple issues with the service dept. car coded a misfire and they said it was something else, spent 1200 on that something else, then had the car back in a week later for misfire. My ca car coded a misfire and they said it was something else, spent 1200 on that something else, then had the car back in a week later for misfire. My car was also not ready when promised because the service tech ordered the wrong part. More
September 03, 2024
Very good service and the employees were very helpful and kind. Staff was knowledgeable about my car. kind. Staff was knowledgeable about my car. More
Other Employees Tagged: Evangeline Sutton, Alyssa Roybal , Michael Arnold, Chris Bone, Byron Green, Dr. Donte Kara, Kevin Ormsbee, Michael Squires
August 29, 2024
Clement did an excellent job in all areas. I was sold a car that had a few issues. They took care of every single thing right down to supplying me a loner car while they were fixing it, I woul I was sold a car that had a few issues. They took care of every single thing right down to supplying me a loner car while they were fixing it, I would highly recommend them to anyone looking for a new or used vehicle. More
Other Employees Tagged: Blake Meyers, Ben Robertson
August 26, 2024
Everything was great. I think you would be better served if you took the time to explain the repairs more. I originally went to Firestone and they told me I had problems d I think you would be better served if you took the time to explain the repairs more. I originally went to Firestone and they told me I had problems different from what you guys told me. I didn’t trust them I trusted you. More
Other Employees Tagged: Alyssa Roybal , Byron Green
August 24, 2024
Amazing from start to finish. Greeted me immediately and was very attentive to my needs. Very convenient location Greeted me immediately and was very attentive to my needs. Very convenient location More
Other Employees Tagged: Alyssa Roybal , Kevin Ormsbee, Jon and Tyler
August 21, 2024
I recently had the pleasure of working with Alyssa as my service advisor, and I can't say enough about the outstanding experience I had. From the moment I arrived, Alyssa was warm, welcoming, and incredibly service advisor, and I can't say enough about the outstanding experience I had. From the moment I arrived, Alyssa was warm, welcoming, and incredibly knowledgeable. She took the time to listen to my concerns and provided clear, detailed explanations about the services my vehicle needed. What impressed me most was Alyssa's professionalism and dedication to ensuring that everything was handled promptly and efficiently. She kept me informed throughout the entire process, making sure I was comfortable and satisfied with the work being done. Alyssa truly went above and beyond, and it’s clear she genuinely cares about her customers. I left feeling confident that my car was in excellent hands, thanks to her expertise. If you're looking for top-notch service, I highly recommend asking for Alyssa. She made what can often be a stressful experience into a smooth and positive one. Thank you, Alyssa, for your exceptional service! More
Other Employees Tagged: Alyssa Roybal , Kevin Ormsbee
August 06, 2024
The customer service was incredible. I was able to arrange pickup after hours. Thank you I was able to arrange pickup after hours. Thank you More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee

