Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jay Bernardin
Jay Bernardin at Nucar Volkswagen of Norwood

Jay Bernardin

Client Advisor

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

Contact Me
4.6
52 Reviews

Languages Spoken

Creole Creole

English English

4.6

52 Reviews

Write a Review

52 Reviews of Jay Bernardin

June 20, 2025

Dealership Rating
Employee Rating

Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right More

by PEPINFAMILY228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson, James Christoforo, Nick Dryden, Mike Garas, Danielle Crowley, Frank Mugford, Connor Decker, Frank Salkovitz

Report | Print
Jun 23, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're glad we could make things right and appreciate your kind words about our customer service!

June 20, 2025

Dealership Rating
Employee Rating

This is the only dealership that I deal with for each of my families cars. More

by MILO104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

Report | Print
Jun 23, 2025

Nucar Volkswagen of Norwood responded

Thank you for your loyalty and trust! We’re honored to be your go-to dealership for your family’s vehicles!

May 01, 2025

Dealership Rating
Employee Rating

I bought a car last week from Nucar VW Norwood. My salesman was Matt DeLeo .He was a pleasure to deal with and very knowledgeable. If you are planning on buying or leasing a car I highly recommend More

by andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D

Report | Print
May 01, 2025

Nucar Volkswagen of Norwood responded

Thank you, Andy! We’re thrilled to hear you had a great experience with Matt DeLeo. Your recommendation means a lot, and we hope you enjoy your new car!

April 20, 2025

Dealership Rating
Employee Rating

Drew the salesman was engaging and obliged my requests to see the list of cars I brought in. More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson , Drew

Report | Print
Apr 22, 2025

Nucar Volkswagen of Norwood responded

Thank you for the review! We're glad Drew was accommodating and made the experience enjoyable. We appreciate your feedback!

March 11, 2025

Dealership Rating
Employee Rating

Everything was great thanks my wife loves her car. Please contact her in the future More

by mqfour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

Report | Print
Mar 12, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're so glad your wife loves her car. We'll be sure to stay in touch—let us know if you need anything in the meantime!

March 03, 2025

Dealership Rating
Employee Rating

Service was great and fast on a weekend thank you frint desk have a great day More

by bpoitevien
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Crowley, Frank Mugford, Connor Decker, Frank Salkovitz

Report | Print
Mar 04, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We're glad to hear you had a great and fast service experience. If there's anything we can do to make your next visit a 5-star experience, please let us know. We appreciate your business and hope to see you again!

February 04, 2025

Dealership Rating
Employee Rating

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay More

by joe.pimental
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

Report | Print
Feb 05, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We apologize for the oversight and understand your frustration. Please reach out to us directly at 833- 854-8541 so we can ensure your refund is processed as soon as possible. We appreciate your patience and your business!

February 01, 2025

Dealership Rating
Employee Rating

My Jay was amazing. I came in there with an exact idea of what I wanted and he was able to deliver exactly that. More

by navissiajaggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew D

Report | Print
Feb 04, 2025

Nucar Volkswagen of Norwood responded

Your satisfaction is our priority! Thanks for the 5 stars!

January 21, 2025

Dealership Rating
Employee Rating

Sales person was great! Waited for hours to see the finance person. Very frustrating process. Would not return. More

by LAURA.WELZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Jan 23, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We're glad to hear you had a positive experience with our salesperson, but we're truly sorry to learn about the long wait time and frustration you experienced with the financing process. Your feedback is valuable, and we’ll be reviewing it to improve our processes. If you'd like to discuss your experience further, please feel free to reach out to us at 833-854-8541. We appreciate your time and hope to have the opportunity to better serve you in the future. Thank you.

January 17, 2025

Dealership Rating
Employee Rating

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Robertson, Mike Garas, Frank Mugford, Frank Salkovitz

Report | Print
Jan 21, 2025

Nucar Volkswagen of Norwood responded

We're sorry to hear that your experience with us did not meet your expectations. We understand how frustrating delays can be, and we sincerely apologize for any inconvenience caused. Please give us a call at 833-854-8541 so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

1
2
...
6

Dealership Inventory (237 Vehicles)

used 2024 Volkswagen Atlas car, priced at $34,700
2024 Volkswagen Atlas
used
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
$34,700
View Details
used 2023 Chevrolet Bolt EV car, priced at $15,600
2023 Chevrolet Bolt EV
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
$15,600
View Details
used 2022 Volkswagen Taos car, priced at $26,835
2022 Volkswagen Taos
used
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
$26,835
View Details
used 2024 Mercedes-Benz GLE 350 car, priced at $51,900
2024 Mercedes-Benz GLE 350
used
Black exterior
Automatic
All-wheel Drive
$51,900
View Details
used 2022 Audi Q4 e-tron car, priced at $28,200
2022 Audi Q4 e-tron
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$28,200
View Details
used 2022 Jeep Compass car, priced at $21,200
2022 Jeep Compass
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$21,200
View Details
View All Inventory