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Javier Juarez
Javier Juarez at Mark Christopher Auto Center

Javier Juarez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Javier Juarez

August 01, 2025

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Employee Rating

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Julie Escobar, Juan Fletes, Joe Lopez

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July 27, 2025

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The team at Mark Christopher Service Center is fast and reliable… Ask for Javier, his communication and follow up is impeccable! More

by pasquam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Mark Christopher Auto Center responded

Thank you so much for your fantastic review, Pasquam! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that Javier provided you with excellent communication and follow-up. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

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They have good service but they have a long wait time. I was the sixth car to have an oil and filter change and a tire rotation and it took 3 hours.They no longer wash the car like they used to. More

by RAFAEL.CANO909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Tony Lopez

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Jul 28, 2025

Mark Christopher Auto Center responded

Rafael, thank you for your feedback. We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I'm glad to hear that you found our service to be good, though I understand that the wait time was longer than expected for your oil change and tire rotation. We continuously strive to improve our services, and your input is valuable to us. We'll also take note of your comments regarding the car wash. If you have further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Always a great experience never a bad time one of the reasons I come here More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Dario Gomez, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes, Joe Lopez

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Jul 24, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

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I’ve been assisted by Javier for my last (3) Service Appointments. He is Always polite and efficient. My Appointments are quick and reasonable. More

by scwashington08
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Javier has consistently provided you with polite and efficient service during your appointments at Mark Christopher Auto Center. It's great to know that your visits have been quick and reasonable. We look forward to seeing you again for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2025

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The Service Advisor Javier is great. He updates on the work being done and is very nice to work with. More

by Supert
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

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Jul 10, 2025

Mark Christopher Auto Center responded

Thank you for your kind review! I'm thrilled to hear that you had a great experience with Javier at Mark Christopher Auto Center. Keeping our customers informed and comfortable is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

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She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Cesar Luna, Juan Fletes

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Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2025

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Employee Rating

Great amazing fast and professional all the time would not change dealers for the world More

by isaachenderson25
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Isaac! I'm thrilled to hear that you experienced great service at Mark Christopher Auto Center. Your satisfaction means a lot to us, and we appreciate your loyalty. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Julie Escobar, Juan Fletes, Joe Lopez

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Jun 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 06, 2025

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Employee Rating

My only feedback is how my vehicle was returned. It was in for repairs for over a week and when I picked it up it clearly hadn’t been washed at all, to the point that I had to use the windshield was More

by EDXGUTIERREZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Ed. I appreciate your feedback and understand your concerns regarding the vehicle's condition upon pickup. At Mark Christopher Auto Center, we strive to meet high standards, and we value your input as it helps us improve. If you would like to discuss this further or if there's anything we can do to assist you, please feel free to reach out to us. We hope to have the opportunity to serve you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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