Jason Zapfel
Jason Zapfel at Grand Subaru

Jason Zapfel

Star Delivery Specialist

Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

Contact Me
5.0
79 Reviews

I have worked the past 9 years at Grand Subaru and 14 in total with Subaru. I have filled the Delivery Specialist role for the last six years and enjoy providing exceptional service and ensuring a seamless experience for each customer. My dedication to the brand and customers drives me to continually improve and adapt in my role. Outside of my work life, my days are filled with spending time with my wife and family which includes 3 rescue dogs and enjoying the “lawn life” of taking care of landscaping and a well manicured lawn. The science behind it all intrigues me.

Dealership Experience

9 yrs, 8 mos

Industry Experience

15 yrs, 10 mos

5.0

79 Reviews

Write a Review

79 Reviews of Jason Zapfel

December 12, 2025

Dealership Rating
Employee Rating

Jeff was excellent to work with. He was able to quickly answer all my questions as he was extremely knowledgeable. I informed him of what I was attempting to do and how I wanted to p More

by humwalkwjesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandy Cuttone, Jeff Schade

November 23, 2025

Dealership Rating
Employee Rating

From sales to finances every think was excellent,sales person was very knowledgeable and professional when giving me information as well as financial person. More

by Wladyslaw smreczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandy Cuttone, Karla Gutierrez

November 10, 2025

Dealership Rating
Employee Rating

Jeff was responsive during the car selection process and worked diligently to make sure we got the car we wanted. On the day we picked up the car, Jeff made sure the car was perfect and explained its featu More

by faheyhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Bednarek, Jeff Schade

July 03, 2025

Dealership Rating
Employee Rating

Love their one price policy, no need to waste time in negotiation and you can get a nice price! More

by ryanzh095
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 11, 2024

Dealership Rating
Employee Rating

It’s always a pleasant experience with everyone at Grand. Nealy was wonderful and I would absolutely recommend her to everyone. More

by kcompall93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jennings, Nealy Anderson

November 09, 2024

Dealership Rating
Employee Rating

This was my first time purchasing a brand new car and other dealerships I visited made it an overwhelming experience. Grand Subaru changed that. They're honest, straightforward, and very nice! More

by kpetersphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nealy Anderson , Al Hassan

September 16, 2024

Dealership Rating
Employee Rating

Dealership is friendly and truthful. Everyone works as a team. Everything was delivered as promised from my online contact. More

by miamaudlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jennings, Jeff Schade

September 04, 2024

Dealership Rating
Employee Rating

Nealy and the entire team at Grand Subaru were wonderful to work with. They made the whole purchase experience relaxing and enjoyable. This is the third Subaru we have purchased and we love our 2025 Outba More

by dcampbell
Recommend Dealer
Yes

Other Employees Tagged: Nealy Anderson

December 13, 2023

Dealership Rating
Employee Rating

My son purchased my first Subaru. Mark was highly professional, friendly and most kind. He thoroughly explained everything. I am thrilled to have purchased the Subaru Crosstrek UT, wi More

by lowensby11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoen, Veronica Oberski , Al Hassan

November 29, 2023

Dealership Rating
Employee Rating

Nealy is truly a professional and extremely knowledgeable about all things Subaru. She was attentive, helpful and very efficient with the purchase transaction. I am so happy to join the Subaru family. More

by mitzie1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jennings, Nealy Anderson

1
...

Dealership Inventory (350 Vehicles)

used 2025 Subaru Crosstrek car, priced at $26,932
2025 Subaru Crosstrek
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
used 2023 Subaru Legacy car, priced at $20,945
2023 Subaru Legacy
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $36,035
2026 Subaru Forester
new
Ice Silver exterior
Automatic
All-wheel Drive
used 2022 Jeep Wrangler Unlimited car, priced at $31,737
2022 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Subaru Crosstrek Hybrid car, priced at $39,300
2026 Subaru Crosstrek Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $35,959
2026 Subaru Crosstrek
new
Alpine Green exterior
Automatic
All-wheel Drive