Jason Womack

I've bought many cars, but this was the first time I'd say I actually enjoyed the experience. Zero pressure. Super comfortable environment. James was always helpful, engaging, humorous, and knowledgeable- say I actually enjoyed the experience. Zero pressure. Super comfortable environment. James was always helpful, engaging, humorous, and knowledgeable- a real pro. I've already given his name to two friends thinking of getting a Subaru, and look forward to our next as well! Thanks Chief!!! More

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Five star Subaru of grapevine have always went out of their way to take care of my car. Recently had a squeak in seat. Matt my service guy worked so hard in fixing the problem. Matt is a rockstar for s their way to take care of my car. Recently had a squeak in seat. Matt my service guy worked so hard in fixing the problem. Matt is a rockstar for sure with his customer service. Also a shout out to Jason the service drive manager and his team of technicians for their commitment to fixing the problem. More

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Always friendly and helpful! They are available to go the extra mile and check an issue I forgot about! My car is ready and waiting, when they are finished! Matt was especially n They are available to go the extra mile and check an issue I forgot about! My car is ready and waiting, when they are finished! Matt was especially nice today! Thank you all for exceptional service! More

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The dealership sets the performance bar! Matt my Service Advisor is a consummate pro. Updated me and had very good product & parts knowledge. Matt my Service Advisor is a consummate pro. Updated me and had very good product & parts knowledge. More

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The people who work at Five Star Subaru are always knowledgeable, helpful and friendly. The service I've gotten at other dealerships for previous cars I've owned can't even compare to Five Star. knowledgeable, helpful and friendly. The service I've gotten at other dealerships for previous cars I've owned can't even compare to Five Star. More

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Great service but quite busy. Had to wait an hour and a half even though I had a scheduled appointment. Overall, the staff was nice and courteous and the service waiting area was Had to wait an hour and a half even though I had a scheduled appointment. Overall, the staff was nice and courteous and the service waiting area was clean. More

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Everyone is so nice and easy to work with! 5 Star has a Family atmosphere ! 5 Star has a Family atmosphere ! More

by BOBBYAHARPER61 Verified Customer Verified Customer

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Ron was fantastic and did what he said he would do and is professional, helpful and a great ambassador for your dealership. professional, helpful and a great ambassador for your dealership. More

by ERICGROB Verified Customer Verified Customer

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They did a great job. The nanagener came out and talked to us made me feel listen to. The nanagener came out and talked to us made me feel listen to. More

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I have to tell you, folks, this dealership has the best service department. Other dealerships? They’re all losers compared to this dealership. Believe me, I've seen a lot of service departments, but this o service department. Other dealerships? They’re all losers compared to this dealership. Believe me, I've seen a lot of service departments, but this one? It's just incredible. These guys are winners, pure and simple. They know how to get things done—fast, efficient, and with top-notch quality. Nobody services cars like they do. The mechanics? Tremendous. The staff? Just fantastic, so polite, so professional. I took my car in, and it came out running better than ever before. Unbelievable work. Trust me, you won't find a better service department anywhere. They're making car service great again! More

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