Jason Scharn | Page 2

Great customer service. Friendly staff. From the time you walk in, to the end, someone is there asking if you need anything! Friendly staff. From the time you walk in, to the end, someone is there asking if you need anything! More

by tuckersmom96 Verified Customer Verified Customer

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I’ve had positive experiences whenever I bring my car in for routine service. I appreciate the attentiveness and communication while my car is being looked at. The added bonus of valet service and loaner ca for routine service. I appreciate the attentiveness and communication while my car is being looked at. The added bonus of valet service and loaner car availability, has been extremely helpful. During my last visit, they picked up my car at work. When it turned out my car needed additional work, they brought me a loaner car and then exchanged the cars the next day at work, again. So very grateful! More

by VKAMALLANGE Verified Customer Verified Customer

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Jason contacted me directly to confirm the service requested, explained and coordinated the work on time. Even as able to provide a small discount to help with the cost. Always fast and efficient and requested, explained and coordinated the work on time. Even as able to provide a small discount to help with the cost. Always fast and efficient and great customer service. More

by peterpswart Verified Customer Verified Customer

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I was thoroughly pleased with the contact at Granite State from entrance to departure. I would recommend service at Granite State Subaru to anyone. State from entrance to departure. I would recommend service at Granite State Subaru to anyone. More

by bobnv Verified Customer Verified Customer

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Always a pleasure I am always happy with service here . Never an issue fast and efficient Never an issue fast and efficient More

by michelle.stacey4 Verified Customer Verified Customer

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fast easy clean excellent people and service i plan on many years of service there. many years of service there. More

by PETERSIL2006 Verified Customer Verified Customer

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Jason was curteous, friendly and knowledgeable. He explained all costs up front and also offered a multipoint inspection. The service department performed the services in a timely manner. Or fa He explained all costs up front and also offered a multipoint inspection. The service department performed the services in a timely manner. Or family now has three Subaru cars and they are all services at Granite Subaru. More

by Wylecoyote Verified Customer Verified Customer

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Always pleased with your service. I especially know I’m in good hands with Jen. Even though I’m in Manchester, I’ll definitely be back to you for my next car. Largely due to her excel I especially know I’m in good hands with Jen. Even though I’m in Manchester, I’ll definitely be back to you for my next car. Largely due to her excellent service. More

by BOB-O-MATIC Verified Customer Verified Customer

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Came in for an oil change and upon inspection found front brakes badly in need of replacing. Front brakes were supposed to be done on last visit 6 months ago but they did the rear instead which had just been brakes badly in need of replacing. Front brakes were supposed to be done on last visit 6 months ago but they did the rear instead which had just been done 6 months previously at different location. Correct Brake job done at no charge but they were unwilling to provide lifetime warranty that is offered. Came in 3 days later for front control arm bushings repair and service person did not know what I was there for (thought just an alignment) then was confusing front and back when I told him what needed to be done. When I booked the appointment I did it by phone and was very specific about what work needed to be done. It seems the computer system they are using to record services done and needed is poor. Not user friendly apparently. While service staff were friendly I am very unhappy that an incorrect brake job was performed. The mechanic should have recognized a newer brake job not in need of replacing. I am also unhappy with the poor communication and recording of work that was done and what is needed. More

by laurac87 Verified Customer Verified Customer

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Very pleasant staff, was spot on on how long the service was going to take to get installed was going to take to get installed More

by JDKBERGERON Verified Customer Verified Customer

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