Jason Scharn

I had some concerns after my last visit. All were remedied and this service performed was excellent. All were remedied and this service performed was excellent. More

by SubaruPep Verified Customer Verified Customer

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Jason was very accommodating and thoughtful regarding my needs given that the work ended up taking longer than expected and I had groceries in the loaner car. needs given that the work ended up taking longer than expected and I had groceries in the loaner car. More

by SLDANIELS15 Verified Customer Verified Customer

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I'm on my 5th Subaru ( We currently own 2 now and 1 is being leased). 4 of them were handled through Granite, they are always great to deal with . The service center is top notch and doing business is alw being leased). 4 of them were handled through Granite, they are always great to deal with . The service center is top notch and doing business is always easy. There is a reason I keep coming back! More

by mark.emanuel Verified Customer Verified Customer

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Jason did a good job. The technician did a good job on the oil change and tire rotation, but said that he couldn't replicate the problem with the stereo speakers. but when The technician did a good job on the oil change and tire rotation, but said that he couldn't replicate the problem with the stereo speakers. but when my wife picked up the car, the front speakers cut out before she got home? Ordinarily, I give them five stars, but it makes me wonder if they checked the stereo system. Jason told me there was a program update on the stereo system, which took a long time to do, but that didn't fix the problem. More

by DRJ555 Verified Customer Verified Customer

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Jason is the best! He took care of all of our needs and provided transportation back to my house when we dropped the car off. I couldn't have asked for a better experie He took care of all of our needs and provided transportation back to my house when we dropped the car off. I couldn't have asked for a better experience! More

by mark.emanuel Verified Customer Verified Customer

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Because the service department is so good,I will likely buy another Subaru.Honestly the best I have dealt with buy another Subaru.Honestly the best I have dealt with More

by lindseyjoseph Verified Customer Verified Customer

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Great service, easy to book an appointment. Didn’t have to wait long. Jason was very friendly and professional. Didn’t have to wait long. Jason was very friendly and professional. More

by MCGRATH.P Verified Customer Verified Customer

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Jason was friendly and he communicated clearly about the cost and the timeframe. Everything went according to plan. cost and the timeframe. Everything went according to plan. More

by nate50 Verified Customer Verified Customer

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Service was performed on my car as well as well as an open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful. open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful. More

by HMSKSTERN Verified Customer Verified Customer

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On May 14m 2025 I brought my Subaru Legacy 2000 for Inspection and to fix transmission fluid leak (slow drip). Leak was, presumably, fixed for $866.88. Plus customer Rep insisted on wheel alignment per Inspection and to fix transmission fluid leak (slow drip). Leak was, presumably, fixed for $866.88. Plus customer Rep insisted on wheel alignment per "local city requirements" for $124.99. It was a ridiculous argument but I agreed considering the age of the car. However, on July 3, 2025, while cleaning garage, I found a pool of transmission fluid under my car. I called Granite Subaru Service an was told that this is not covered by their service warranty. You've been warned. More

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