Jason Reynolds

Brattleboro Subaru responded

Hi there, My name is Abbey and I am the Digital Marketing Manager at Brattleboro Subaru, and it is a part of my job to respond to these reviews. I am so sorry that this has been an issue for you. I would like to get some more information about you in order to get you taken off of our emailing list. If you could please reach out to me with your name and your phone number so we can take the appropriate action so you don't receive our surveys anymore. My direct line is 1-802-251-1000 and my email is digital@brattleborosubaru.com. I hope to hear from you soon!

Brattleboro Subaru responded

Thank you for the 4 star review about your experience with our sales team! Thank you for recommending us for all automotive needs! We hope to see you in the future!

Brattleboro Subaru responded

Thank you for taking the time to provide your feedback about your experience with our service team. We looked into why you had to come back twice and we found that the first time you visited our technicians replaced a part and looked for any issues and did not find any but the second time you came back there was something found that was fixed that day. We apologize that you had to come visit us twice but we hope you are happy with your vehicle and we still hope to see you in the future!

Brattleboro Subaru responded

Thank you for taking the time to provide such great feedback! We are happy to hear that you had such a great experience with Marie, Dan and Amanda! They love what they do and we are thrilled that they took care of you so well! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future!

Brattleboro Subaru responded

Thank you so much for your positive review! We appreciate your feedback!

Brattleboro Subaru responded

Thank you for your feedback! If you have any questions, please reach out to us and we will be happy to answer them for you!

Brattleboro Subaru responded

Jonny, thank you for your positive review. Our sales team wants what is best for you, the only way to get you what you need is to listen! We value honesty and transparency. Thank you for your time, we look forward to seeing you in the future!

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest feedback. You are a pleasure to work with and we are happy to do what it takes to make sure you get what you want and need! We look forward to your next visit!

Brattleboro Subaru responded

Mat, thank you for your positive review! Rob is an excellent staff member to work with, he is personable and cares about what you need! Thank you for passing on the word about our stellar employees! We look forward to working with you in the future!

Brattleboro Subaru responded

Shelley, thank you for your kind and honest feedback! We are so happy we were able to easily come to an agreement with you and help you pay off your vehicle! Getting a check the same day is very convenient! Next time you need a service done on any of your vehicles, just give us a call and we can make can appointment easy for you! You are a pleasure to have here and we look forward to your next visit!