Jason Quinton | Page 6

These guys were great. Was able to walk around the lot without anyone looming over me. Went inside and told the guy at the desk that I wanted to buy a truck and leave with Was able to walk around the lot without anyone looming over me. Went inside and told the guy at the desk that I wanted to buy a truck and leave with it that day. He was happy to help and promptly found me a salesperson, Jonathan. Excellent salesman. Friendly, attentive, not at all pushy and even though he was really busy with other customers, we had his undivided attention. He listened to exactly what it was I wanted, with respect to my budget and grabbed me a key to test drive my soon-to-be new 24’ F250. Had a wonderful experience here at McFarland Ford and would go back in a heartbeat. More

by mainelynh Verified Customer Verified Customer

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Always pleasant and helpful. And I’m glad they reminded me of what I have left on my maintenance plan And I’m glad they reminded me of what I have left on my maintenance plan More

by supbub1 Verified Customer Verified Customer

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I BOUGHT A F250 WITH THE HELP OF Lauren and Jonathan. They were outstanding. Arrived at 9 am and left with the truck about noon. THANK YOU They were outstanding. Arrived at 9 am and left with the truck about noon. THANK YOU More

by hugheslb Verified Customer Verified Customer

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Great service. They are quick and got the job done in a short period of time. They are quick and got the job done in a short period of time. More

by dshore1214 Verified Customer Verified Customer

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Amazing customer service! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! More

by Billy Verified Customer Verified Customer

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Brought my vehicle in for inspection of a warrantied repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work a repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work and delivered the vehicle to me afterwards. I can 't complain about this level of customer service! More

by nospamdan1 Verified Customer Verified Customer

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Had the pleasure of purchasing a new 2024 Ford Timberline. Not only was the entire staff at Rochester Ford wonderful I had asked the sales manager to please change the oil in the car before I left Timberline. Not only was the entire staff at Rochester Ford wonderful I had asked the sales manager to please change the oil in the car before I left for my trip to Florida. Wasn’t quite sure how long the car was sitting on the lot. In any event they gladly changed the oil for my 1500 mi trip to Ft Myers. Wonderful dealership !!! More

by ftmyers27 Verified Customer Verified Customer

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The purchase of my new F350 was the best dealership experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is als experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is also great. It is evident that the Rochester team will be great help well beyond the purchase. This is where I will bring my truck for service in the future. More

by sampsonj Verified Customer Verified Customer

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will know more later light came on the dash see they handle it tomorrow .ok handle it tomorrow .ok More

by acotom69 Verified Customer Verified Customer

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I came back to dealership today because I was there on Monday night to pick my truck up from service I noticed yesterday while walking by my truck that one of my steps end pieces was broken. I am 100% pos Monday night to pick my truck up from service I noticed yesterday while walking by my truck that one of my steps end pieces was broken. I am 100% positive that it was done at your shop. I was talked to like a dummy and ended up getting into a shouting match with representatives from service. Had to get service mgr. When we were walking out the employee told the mgr I was crazy I am looking for another truck for my wife but will not be coming back to your dealership. Not a way to speak to customer. More

by MCLANTON3 Verified Customer Verified Customer

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