They were very kind and professional and prompt in the
assessment and keeping me informed about what was going on.
assessment and keeping me informed about what was going on.
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by gsrohleder
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Executive Jeep responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.
Executive Jeep completed an excellent service to my
vehicle and I would recommend this dealership service department.
vehicle and I would recommend this dealership service department.
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by kimberlyss
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Executive Jeep responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!
Appreciate taking the vehicle in for service and
completing the repairs in a timely fashion
completing the repairs in a timely fashion
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by TUPTHEPOETRESS
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Executive Jeep responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.
Dealer service area is always clean and the service dept
has great communication with customers.
has great communication with customers.
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by BLICA007
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Executive Jeep responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!
Service was very good, however it did take longer than
anticipated. I believe that a driver side signal light should have been replaced which I had to come back for and was charged for !!!
anticipated. I believe that a driver side signal light should have been replaced which I had to come back for and was charged for !!!
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by Php01
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Executive Jeep responded
Thank you for sharing your feedback for our service department! We will share your comments with them, and please don't hesitate to let us know if we can be of further assistance.
Always professional and goes above and beyond especially
during challenging times like your systems being compromised. We can only learn hopefully do all that we can.,
during challenging times like your systems being compromised. We can only learn hopefully do all that we can.,
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by janiepinho
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2024 -
Executive Jeep responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!
Easy to get an splinter and they try to work with you on
getting you out on time.
getting you out on time.
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by glyndun
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Executive Jeep responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
The dealership is efficient and kind.
They get the job done quickly and with a smile
They get the job done quickly and with a smile
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by Innazzaro
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Executive Jeep responded
It's great to hear that Jason, Elijah, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!
Efficient, Friendly, knowledgeable, good Timing, made me
feel comfortable. Very well supplied, great crew, and great location
feel comfortable. Very well supplied, great crew, and great location
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by moe22894
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2024 -
Executive Jeep responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This was the worst customer service I've ever had.
This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I wa
This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I was made to wait over 2 hours for them to clean all the spilled oil from under the hood. When I spoke with a manager, he was rude and condescending. The manager made it clear he did NOT care. I will never go back here again!
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by kswen91
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Executive Jeep responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Sep 03, 2024 -
kswen91 responded
You can call or e-mail me.