Jason Gouchberg | Page 3

WRJ Toyota got me exactly what I wanted. The staff were very friendly and helpful, they worked together to get me the best experience possible. The staff were very friendly and helpful, they worked together to get me the best experience possible. More

Report | Print

It was a pleasure working with Sheldon. He knows his products, was very helpful and personable He knows his products, was very helpful and personable More

Report | Print

Darrin made purchasing a new car seamless. I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately I went into the dealership knowing exactly what car I wanted (2023 Corolla Hybrid LE AWD), and Darrin met my requests with expediency. We immediately had an order placed without Darrin trying to sell me anything I didn’t request, he answered clearly any questions I had, and he made me copies of everything I signed. I left the dealership with his contact and promise to communicate in the weeks proceeding the car’s arrival. Darrin consistently updated me in the weeks to follow about the status of my order, flexibly tailoring his communication methods to fit my schedule (text/email). When the allotted car started being built with a different specification than what I preferred (the dealership can request so-and-so, but Toyota orders aren’t a guaranteed exact match), Darrin was able to request a change request to Toyota to build it with my preferred interior. Once the car hit the lot, I went into WRJ Toyota about three hours before they closed for the day, and I left with my keys in hand. Darrin sold at MSRP without any market adjustments like so many other dealerships do these days. (I did try to negotiate down from MSRP—which wasn’t possible—and I wasn’t able to remove mudguards that I didn’t order, but Darrin took off half of the price.) Darrin explained all of the car’s features, and he seemed to genuinely care about my customer experience even after I signed all the paperwork and walked out the door. He helped clear out my trade-in vehicle and set-up my new account/profile in my Corolla. He also followed up after my purchase offering his help in figuring out my new car and its features. I went into WRJ Toyota expecting the worst because I’m a flat-lander familiar with big-city salesmen exploiting consumers. But I had the total opposite experience with Darrin (Chris in Finance was also wonderful). The entire process was transparent, low-stress, and efficient. More

Report | Print

I worked with Jon and Lincoln to buy a new RAV4 Hybrid XSE. The process was very smooth, and Jon gave me regular updates on the car’s estimated delivery date. They were very helpful with the Massachusetts XSE. The process was very smooth, and Jon gave me regular updates on the car’s estimated delivery date. They were very helpful with the Massachusetts registration process which is complicated for out-of-state dealers. Very happy with my experience! More

Report | Print

Sheldon was helpful honest and supportive. Great experience. He also worked well with my son who was buying for his first time. He will be spoiled by this experienced due to Sheldon. Great experience. He also worked well with my son who was buying for his first time. He will be spoiled by this experienced due to Sheldon. More

Report | Print

These guys were great they found me exactly what i was looking for when no one else could right down to the color choice and options as is very difficult in todays changed market. looking for when no one else could right down to the color choice and options as is very difficult in todays changed market. More

Report | Print

Hannah and Jason made this purchase smooth and painless! I will definitely return and recommend white river Toyota and Hannah to anyone! I will definitely return and recommend white river Toyota and Hannah to anyone! More

Report | Print

Sheldon was a great sales person. He was knowledgeable, friendly, and very helpful with my questions. I highly recommend him. He was knowledgeable, friendly, and very helpful with my questions. I highly recommend him. More

Report | Print

Cole was very helpful throughout the whole process. Answered all my questions and helped discuss all my options. Answered all my questions and helped discuss all my options. More

Report | Print

I HATE BUYING CARS! !! I have hated the process of buying cars my whole life. This was the second car I bought at White River Toyota and I didn't hate it. Darrin Kennedy !! I have hated the process of buying cars my whole life. This was the second car I bought at White River Toyota and I didn't hate it. Darrin Kennedy was the best. He helped me get in a new Tundra for a price I could afford. That doesn't happen much when you buy a new car. I was originally there to test drive a different vehicle but wasn't happy with it. He saw I wasn't happy and changed the whole experience around to wonderful, getting me into a vehicle I love. I couldn't even believe it was all happening and working out in my favor, because quite frankly how often can you say you were the one that came out on top of a deal with a car salesman! LOL But I did! He and Chris Hatch in finance were wonderful to me and I won't forget it. I will be back when it's time and I will recommend them to everyone. Thanks guys! You went above and beyond. Nancy More

Report | Print