Jason Forkins
Jason Forkins at Glen Toyota

Jason Forkins | Page 8

Service Manger

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

Contact Me
not yet
rated
136 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

not yet
rated

136 Reviews

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136 Reviews of Jason Forkins

January 12, 2021

Dealership Rating
Employee Rating

Buying my RAV 4 was a nice , low pressure experience. I received just the right amount of instruction on the car’s features. Tom went out of his way to obtain the color of my choice. More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Distefano

Jan 13, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

Jan 13, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! On a side note you gave my Service Manager 1 star in regards to this review. Id like to hear about it. 201-791-3800 ext 203 Stay safe! Rob D GM

December 31, 2020

Dealership Rating
Employee Rating

Ordered a RAV4 Prime with hitch. Was told my car came in and that they would install hitch at dealer. Paid for car before they would install hitch, 53K. Turns out they are unable to install hitch due to kic More

by phatman
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Jacobsen

December 11, 2020

Dealership Rating
Employee Rating

Jason Thank you for your kind and courteous attentions Jason Thank you for your kind and courteous attentions to my issues and telling me what needs to be done in the future services on my car More

by jgojdycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

December 09, 2020

Dealership Rating
Employee Rating

Dealership is great.They make a stressful situation very easy.Turning in one lease and starting a new one was easy.My salesperson Tom Distefano is great.Joe Esposito always comes over to say hi.Its a great More

by Dphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

December 07, 2020

Dealership Rating
Employee Rating

Very responsive; honest; felt safe with all their precautions; clean; friendly staff very patient and informative. I will always come here for their excellent service! More

by JFORKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

Feb 20, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

December 06, 2020

Dealership Rating
Employee Rating

I went on Saturday December 5th for service on my vehicle. As soon as I walked in they helped me right away very kind and friendly. Also they were able to help me understand whit specific details th More

by Susanacrts
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

Feb 20, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 29, 2020

Dealership Rating
Employee Rating

Gave Glen Toyota service 5 stars only because there is no 6 star option. I’ve purchased number of new cars at Glen and continue to s service there exclusively. Their intent to please is 6 Star level!!! Spe More

by Mytoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2020

Dealership Rating
Employee Rating

Very poor Services Department, not good adviser, in fact I paid $930 for rear breaks repairs Land Cruiser 2016, two day later issues continues with same breaks More

by Juan V Cedeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Jennings

September 16, 2020

Dealership Rating
Employee Rating

Fantastic dealership and service department. I’ve owned Honda’s and Hyundai’s and neither compare to the vehicle quaility, reliability, and consistency of dealing with Glen Toyota. They are fair, straightf More

by nicholasj.dalessandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Finn, Joe Esposito

September 15, 2020

Dealership Rating
Employee Rating

If you do not mind being lied to and treated like garbage I guess ok but I think Glen Toyota sucks when you order something from parts they give you one half and it was no good and service on a paid plain t More

by ABRAEN1700
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: John Kraiza, Joe Esposito, Bruce Rosales, Paul Cimillo, William Hughes , Jeff Braunstein, Ryan Christensen, Richard Jennings, Nick Lahr

Sep 15, 2020

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. I am sure that there is no way that all 10 of the checked off employees were involved this transaction. In some cases they are in different departments. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

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