I've been with Mac Haik for 12 years. I grew up in the inner Houston area. I love to take my Silverado to go fishing in my spare time. I pride myself in customer service and make the vehicle purchase process really easy and fun.
Read moreDealership Experience
18 yrs, 11 mos
57 Reviews
Write a Review57 Reviews of Jason Chan
November 03, 2024
Excellent service after going to another dealership that tried to cheat me they restored my faith with their honesty tried to cheat me they restored my faith with their honesty More
Other Employees Tagged: Brian Caldwell
November 02, 2024
I enjoy Mac Haik I have bought all my cars from there and will continue too. The sales people are listening to all my needs and have bought over 6 cars from there. I look forward to continue to use Mac Haik. will continue too. The sales people are listening to all my needs and have bought over 6 cars from there. I look forward to continue to use Mac Haik. When it comes to Christian in the service department however my experience was not up to Mac Haik standards. I dropped off my 2023 Traverse for diagnostic purposes on a Saturday morning and was quoted a rate of 160. On Monday he called and told me they have been working on it and needed to do some more extensive diagnostic tests and the price went up to over $300. On Tuesday i called to find out the status of my vehicle he stated that they were actively and currently working on it and it was going to require more work. And then explain that it was going to be over $600 for it. I was confused as to why and what was going on. At this point my car had been there for about a week with no offer of a courtesy vehicle. I decided to go up there and find out the following day. I called him before heading up to the dealership he stated my car was hooked up currently and he was almost done with it. I showed up to the dealership a few hours later only to find out my car hadn't been touched since the day I dropped it off. Keep in mind I had came to terms that I was going to pay a bit over $600 as long as my car was fixed. The cashier told me that I owed nothing because they hadn't done any work so they hadn't even created a service ticket. At this point I just wanted my car back due to being with out a car for almost a week now. Upon getting in my vehicle my AC was not working. When we checked under the hood there was a cable that was unplugged that caused my AC to stop working. I did not go in for any ac work so there was no reason my AC should have been touched. A day after picking up my car Christian had the audacity of calling me to check if I had picked up my car. And when asked what work he had done he stated he never touched it and had been sitting in the back of the lot. So why lie to me for almost a week that he was working on my vehicle and continue to upset the "work" he was doing. What was he doing? Why was my vehicle sitting in the back for 4 to 5 days? What made them mess with my AC? I have so many questions. This felt like a scam and I'm concerned about my car having future issues due to whatever unknown "work" he may have done. More
Other Employees Tagged: Horace Manuel
October 29, 2024
Very professional and very helpful really enjoyed the conversation and atmosphere I would recommend anyone to whom may need a vehicle conversation and atmosphere I would recommend anyone to whom may need a vehicle More
October 27, 2024
Super easy process, start to finish. Made me feel like family, no pressure to add on unnecessary things. Made me feel like family, no pressure to add on unnecessary things. More
Other Employees Tagged: Scott Johnson , Bryan Lacy Jr.
October 06, 2024
Management team members are super nice folks, my sale advisor and other sale members are very professional, respectful and not pushy that made the process fast and easy. Finance manager/staff walked thr advisor and other sale members are very professional, respectful and not pushy that made the process fast and easy. Finance manager/staff walked thru all extended warttently products and created a seamless process. More
Other Employees Tagged: Josh Potts, Antione Burks, AJ Flores
October 05, 2024
The best Chevy dealer in Texas with first class professional sale advisor and finance manger. professional sale advisor and finance manger. More
Other Employees Tagged: Josh Potts, Antione Burks, Bryan Lacy, AJ Flores
September 16, 2024
I have dealt with Jason Chan before and that experience made me come back. He was very helpful and knowledgeable, explains details in a way anybody will understand. Jose just stepped in to make some more made me come back. He was very helpful and knowledgeable, explains details in a way anybody will understand. Jose just stepped in to make some more convincing and then we Ellysa of finance help us close the deal. They were all great and very professional even if we were the last customer at wee hours. Thanks Jason, Jose, Ellysa, and MacHaik Chevrolet. Until the next one. More
Other Employees Tagged: Jose Rodriguez, Ellysa Gomez