Jason was so amazing he took his time to understand what
we were looking for in a vehicle and he always kept in mind our budget i will highly recommend him to other people who are looking to buy a vehicle.
we were looking for in a vehicle and he always kept in mind our budget i will highly recommend him to other people who are looking to buy a vehicle. Super friendly and funny ! EXCELLENT CUSTOMER SERVICE
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by Juan Saldierna Jr
Apr 14, 2025 -
Town East Ford responded
Thank you for sharing your wonderful experience! We're so glad to hear that Jason was able to take the time to understand your needs and help you find the perfect vehicle within your budget. It’s great to know that his friendly and attentive service made such a positive impact on your visit. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!
Exelente servicio,muy jason que nos atendio muy amiable y
tiene mucha platica es exelente en su trabajo lo recomiendo
tiene mucha platica es exelente en su trabajo lo recomiendo
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by Rodrigo
Apr 14, 2025 -
Town East Ford responded
Thank you for your positive feedback! We're delighted to hear you received excellent service and that Jason was friendly and talkative. We're pleased that his expertise stood out to you, and we appreciate your recommendation. We'll be sure to pass along your kind words to Jason. We value your business!
Very friendly, No xx.
Trust his word, has a bright future in this car industry.
Trust his word, has a bright future in this car industry.
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by Isaiah.A
Apr 14, 2025 -
Town East Ford responded
Thank you for the great feedback! We're glad to hear that you had a positive and straightforward experience. It's wonderful to know that you felt confident placing your trust in our team member—we agree, he has a bright future ahead! We appreciate your support and hope to assist you again down the road.
Apr 12, 2025 -
Isaiah.A responded
Had a really good experience. Everyone there was cool, easy to talk to, and made the whole process simple. They helped me find exactly what I was looking for without any hassle. Definitely recommend if you’re trying to get a good deal and work with people who actually care.
Kept their promise on deal details.
They were able to listen to all my needs.
They were able to listen to all my needs.
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by carlosb396
Apr 11, 2025 -
Town East Ford responded
Thank you for sharing your experience! We're so glad to hear that the team followed through on the details of your deal and took the time to listen to your needs. It's important to us that every guest feels heard and supported throughout the process, and we’re happy we could deliver on that for you. We appreciate your trust and hope you’re enjoying your new vehicle!
Jason went above and beyond .
so helpful took his time with my mother and I.Got us into a vehicle fast and easy process.Made this experience as easy as possible.Thank goodness for
so helpful took his time with my mother and I.Got us into a vehicle fast and easy process.Made this experience as easy as possible.Thank goodness for Jason .
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by MichyG214
Apr 08, 2025 -
Town East Ford responded
Thank you for sharing your experience! We're so happy to hear that Jason went above and beyond to help you and your mother with the car buying process. It’s wonderful that he made everything fast, easy, and smooth for you. We truly appreciate your kind words and are grateful to have had the opportunity to assist you. If you need anything else in the future, we’re always here to help!
Jason Castro did a fantastic job.
Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehi
Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehicle..
Upon meeting Jason, he was kind, professional, and transparent. During sales negotiations, Jason was there and stayed after business hours to see the sale through.. He was even there after I got out of finance.. I really appreciated his commitment, but then he really took his commitment to another level. Since I now had 2 vehicles at the dealership, Jason was willing to help me by driving one of my vehicles home which is an hour away from the dealership. I have never encountered such a commitment to a customer before. I’d like to thank Jason and his family for going above and beyond for a customer he just met because I know he got home close to 2am.. This young man is a great asset to the dealership.
Jason - Keep up the great work!!
The sales managers were also good to work with.. They stayed late to get the deal done and were professional and kind throughout. I’d like to personally thank Ricardo and Jon from the sales management team.
Ricardo, thank you for assistance, patience, and professionalism. I didn’t make your job easy at all, but you remained super cool and I appreciate your efforts to help me.
Jon, thanks for working with me. Thank you for staying late and for being transparent. Also, thanks you for getting me to finance despite being after hours..
Cas, in finance, was also a real pleasure to work with. It was more of a conversation with Cas than transactional. He helped me close on my vehicle efficiently and made sure all my questions were answered. Thank you, Cas.
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by Chris Judd
Apr 03, 2025 -
Town East Ford responded
Thank you so much for sharing your incredible experience! We’re thrilled to hear that Jason, along with Ricardo, Jon, and Cas, provided such outstanding service and went above and beyond to ensure you were well taken care of. It's clear that their commitment to customer satisfaction made a big impact, and we truly appreciate you recognizing their efforts. We’ll be sure to pass along your kind words to the team! Thank you for choosing us, and we look forward to assisting you again in the future.
Jason went above and beyond to make sure everything went
according to plan. Jason gave a accurate description of the vehicle and it's features and made sure I understood the features.
according to plan. Jason gave a accurate description of the vehicle and it's features and made sure I understood the features.
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by jthomas3383
Apr 01, 2025 -
Town East Ford responded
Thank you for the wonderful feedback! We're so glad to hear that Jason went above and beyond to ensure everything went smoothly and that you had a clear understanding of the vehicle and its features. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!
Jason was really friendly and laid back, highly relatable
and made sure to achieve the best price for my situation
and made sure to achieve the best price for my situation
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by Mason
Mar 31, 2025 -
Town East Ford responded
It's fantastic to hear that Jason provided you with such a positive experience! We're delighted that you found him friendly, laid-back, and relatable. We're especially pleased that he worked to achieve the best price for your situation. We understand how important it is to feel comfortable and confident during the purchasing process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!
Muy amable dispuesto a ayudar fue grasias a él que me
decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año
decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año
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by Efrain Gomez
Mar 28, 2025 -
Town East Ford responded
¡Gracias por tus amables palabras! Nos alegra mucho saber que el servicio que recibiste tuvo un impacto tan positivo en tu decisión de comprar el coche. Nos importa mucho que te hayas sentido tan bien atendido, especialmente en comparación con otras experiencias. Nos aseguraremos de compartir tu comentario con él, ¡definitivamente parece ser un miembro excepcional de nuestro equipo! Agradecemos tu preferencia y esperamos poder atenderte nuevamente en el futuro.
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Thank you for the kind words! We're so glad to hear that the service you received made such a positive impact on your decisio...
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Omg we’re do I start Jason was great throughout the
whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jas
whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jason brought my drivers license to my home 🏠 I did not have to drive back to get it small thing a like that is great in customer service and I love my suv thanks Jason
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by Tiwanah
Mar 31, 2025 -
Town East Ford responded
We're absolutely thrilled to hear about your exceptional experience with Jason! It's fantastic that he went above and beyond to meet your accommodations throughout the entire process. We're especially touched by his dedication in personally delivering your driver's license to your home. That level of customer service is truly remarkable, and we're incredibly proud to have Jason on our team. We're also delighted that you love your new SUV. Thank you for sharing your wonderful story!